Palace Premier Misleading-Sales Representatives
Palace Premier has refused to issue a refund on a membership that has been canceled within the contractual days allotted for cancellation. This agreement was signed at the Hard Rock Hotel and Casino in Punta Cana. They have held on to $29,390.00 for the past 3 years out of $40,000.00. They returned $12,000.00 because Capital One's legal team was able to recover some of the monies. To this day I'm still attempting to recover $29,390.00 from Palace Premier Dominicana. Palace Premier has been attempting to offer me different packages so that they can maintain a hold of my funds. I continue to request a FULL REFUND of my monies. They have been collecting interest on my monies for the past 3 years. Any assistance in this matter would be greatly appreciated.
Glen Head, New York
- Membership agreement
Reason of review
Not as described/ advertised
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