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Helzberg Diamonds - Recent visit

I recently visited the Altamonte Springs mall location in Florida with my boyfriend just to LOOK at rings, and I was appalled with the way I was treated by the staff. Unfortunately I do not remember their names, but as soon as we entered the store and were approached, a lady came up to us and we told her we were just there to look and she immediately asked us when we need a ring by. I was shocked and didn’t even know how to answer. She showed us around the store and toward the end another employee came up to us and separated my boyfriend and I. This other employee started showing me other rings while the first employee pulled my boyfriend aside to talk about his budget and take down his info. I was so uncomfortable and could not wait to get out of there. I cried the whole way home because of how pushy they were. We will not be returning.
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ID
#2137292 Review #2137292 is a subjective opinion of poster.
Location
Altamonte Springs, Florida
Service
Helzberg Diamonds Customer Care
Cons
  • Customer service
Preferred solution
Apology