New Reviewer
USAA Bank has been a nice company to bank with until recently. Their service policies have changed recently due to alleged increases in "fraud" activity. This includes accusing a long-time (20 yrs) USAA member that he is committing fraud on his own account. When it...
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2 comments
#1467576

Same ridiculous nonpayment if claim after almost 2 months. Violated AR state law of 45 days to pay or deny claim with cause in writing to consumer.

Worst investigator and claims responsevandbattitude possible.

After they took paint chips and verified a vehicle hit and ran, still nothing.Reported them to AR insurance commissioner. They keep taking my premiums though.

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ID
#828040 Review #828040 is a subjective opinion of poster.
Location
Fort Walton Beach, Florida
Service
Usaa Banking Service
Reason of review
ALL OF THE ABOVE
Loss
$8000
Preferred solution
USAA acknowledge that it has bad banking services and policies and is losing customers because of it.