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Ticketmaster - FRAUD - $821.50

Ticketmaster - FRAUD - $821.50
Ticketmaster - FRAUD - $821.50
I purchased Kenny Chesney Tickets with my American Express. Two separate transactions. I have proof my refund was accepted on both transactions. They only credited me for one. They owe me $821.50. They make it impossible for you to get through to Customer Service. I contacted American Express. Faxed them ALL the supporting documentation. I am still waiting for a credit. I will Be calling the Connecticut District Attorneys Office Tomorrow if this is not resolved. I will be filing a huge complaint regarding how I was treated by Ticketmaster and their lack of caring in these trying times. Its not okay to charge people ridiculous prices and then when a Pandemic Hits not refund them their money. Especially when theyve agreed to it and you have Proof. So now I basically have no refund and no tickets! I will also be filing a complaint regarding the lack of support received by Macys American Express Card. As a matter a fact I may just cancel it. Macys American Express Card ending 4140 You cant just take peoples money. Its criminal. Ive had three credits issued because of concerts being postponed or cancelled. No Problems except for this transaction which to date has taken up hours and hours of my time. T. Kozlowski

User's recommendation: Do not buy Tickets from Ticketmaster & American Express does not support their customers.

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ID
#2133640 Review #2133640 is a subjective opinion of poster.
Pros
  • Convenient reliable
  • Easy to get tickets
Cons
  • Someone is committing fraud at ticketmaster
Loss
$821
Preferred solution
Full refund