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Verified Reviewer Junior Reviewer

5.0
Hi I am trying to reach the customer service but unfortunately no hope of getting clear answer ??!! My refund not yet been sent and they should sent them in this week as they promised,,they have mentioned it will take 14 weeks to send the money , but unfortunately not...
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#1972994

We would like to study your case. Please send an e-mail to customer.service(at)travel2be.com, indicating the Booking ID (8-digit code) in the subject line.

Remember to use the e-mail address you used to make your reservation. You will immediately receive instructions

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#2378175 Review #2378175 is a subjective opinion of poster.
Location
Muscat, Masqat

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer Junior Reviewer

The airline said travel2Be has to refund my money not the airline but travel2Be not responding

3.8
The airline said travel2Be has to refund my money not the airline but travel2Be not responding
The airline said travel2Be has to refund my money not the airline but travel2Be not responding
The airline said travel2Be has to refund my money not the airline but travel2Be not responding
Update by user Dec 13, 2020

The agency promised a refund shortly .thank you

Update by user Nov 15, 2020

No respond from the Travel2Be agency..I have been waiting for the refund but nothing I received yet ...I tried to call them many times but they don't answer !!They are putting all the blame on the Qatar Airways and flydubai that its they already send refund request to them !!!!!! Qatar Airways and flydubai said the travel2Be have to refund my money after the cancellation been done by the airline as its a responsibility of the agency yo deal with such issue .

Original review posted by user Nov 13, 2020
Dear Mrs.Mr Qatar Airways and flydubai said the agent i have paid for the tickets have to refund my money back not the airline .. Please help me , those travel2be not taking a responsibility... I need your help please
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#1950255

Please send an e-mail to customer.service(at)travel2be.com, from the e-mail address you used to make the reservation and indicating the Booking ID in the subject (8digit code that appears in the confirmation e-mail), and you will receive instructions to contact one of our agents.

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#2281091 Review #2281091 is a subjective opinion of poster.
Pros
  • No one answers the call or reply to emails
Cons
  • No one answer the call or reply email
  • I am still waiting for the refund
  • Very bad customer service
Loss
$710
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer Junior Reviewer

Travel2Be - Refund of cancelled flight

4.8
I have received an email from Travel2be customer service, and they mentioned that it will take more time for refund due to Covid 19 pandemic. I am on awaiting for tge refund . Thank you very much PissedConsumer.com I really appreciate your help and support .

User's recommendation: Really helps when no one will turn a face you if you bought your ticket abd some thing goes wrong.

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#1942618

If you have followed the procedure and registered your request through the link, our agents will contact you as soon as possible. Cheers

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#2245193 Review #2245193 is a subjective opinion of poster.
Location
Muscat, Muscat
Service
Travel2be Customer Care

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer Junior Reviewer

Travel2Be - Airlines cancelled my trips full tickets been cancelled!!!!

1.0
Dear Mrs.Mr Greetings My full Trips been cancelled by the airlines , Qatar Airways and flydubai... They asked me to contact you for a refund https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fuk.travel2be.com%2FAir%2FConfirmationStatus%2Fen-GB%2F218%2F1812****%2F91ef56996b215f5ebfb642450c922e7ad3d37f13ad1b903592****be858d1d49&data=04%7C01%7C%7Cd283400****94c9e888208d87131****%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637383****2074****%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=e3zgF250nsKsdb2c6C%2F2zcNaklE2Yvg1Yzc%2F8KuUCXo%3D&reserved=0 Please please please , let's end this issue I am requesting for a refund to full tickets , full trips been cancelled by tge Airlines.. Thank you and I appreciate your efforts on this pandemic... Best regards Tareq Alnajar Please stay safe
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#2232252 Review #2232252 is a subjective opinion of poster.
Location
Muscat, Muscat
Service
Travel2be Customer Care

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Verified Reviewer Junior Reviewer

Travel2Be - Airline cancelled flight

4.8
My trip ,sector from Salalah to Kiev been cancelled by the airline !!! I tried to contact flydubai but they asked to contact you travel2be !!! I need to book in the earliest flight to kiev please .. Please i don't have enough time ...i have travel for my education purpose ...please help .. Thank you

User's recommendation: very good.

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#1916440

Please send an e-mail to customer.service@travel2be.com, from the e-mail address you used to make the reservation and indicating the Booking ID in the subject (8digit code that appears in the confirmation e-mail), and you will receive instructions to contact one of our agents.

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ID
#2132184 Review #2132184 is a subjective opinion of poster.
Service
Travel2be Customer Care
Preferred solution
book me into earliest flight to kiev