comment to review:

Zazzle will not let me speak to a supervisor!

Zazzle #2252940
Hello, We are so sorry to that you had been but on hold for a long period of time to speak to one of our supervisor. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. Please contact our customer service department for assistance. We can be reached at social@zazzle.com, or give us a call at 1-888-892-9953. We look forward to assisting you further Thank you, Zazzle
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comment to review:

Didn't come my order

Zazzle #2252939
Hello, We are so sorry to that you have not received your order. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. Please contact our customer service department for assistance. We can be reached at social@zazzle.com, or give us a call at 1-888-892-9953. We look forward to assisting you further Thank you, Katie Ann
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comment to review:

I didn't receive my order

Zazzle #2252937
Hello, We are so sorry to that you have not received your order. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. Please contact our customer service department for assistance. We can be reached at social@zazzle.com, or give us a call at 1-888-892-9953. We look forward to assisting you further Thank you, Katie Ann
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comment to review:

HORRIBLE COMPANY

Zazzle #2252261
Hello, I am so sorry to hear about your invitation and envelope sizing issue. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. Please contact our customer service department for assistance. We can be reached at social@zazzle.com, or give us a call at 1-888-892-9953. We look forward to assisting you further Thank you, Craig
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comment to review:

My order not received yet

Zazzle #2252255
Hello Aubreyanna, I am so sorry to hear about your order not arriving within the expected timeframe. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. Please contact our customer service department for assistance. We can be reached at social@zazzle.com, or give us a call at 1-888-892-9953. We look forward to assisting you further Thank you, Craig
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comment to review:

About my money

Zazzle #2250029
Hello Ashia, We are so sorry to hear that money has been taken from your account. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. Please contact our customer service department for assistance. We can be reached at social@zazzle.com, or give us a call at 1-888-892-9953. We look forward to assisting you further Thank you, Katie Ann
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comment to review:

Too many issues

Zazzle #2250026
Hello, We are so sorry to hear about you received the wrong Puzzle. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. Please contact our customer service department for assistance. We can be reached at social@zazzle.com, or give us a call at 1-888-892-9953. We look forward to assisting you further Thank you, Katie Ann
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comment to review:

A very sad and confused customer

Zazzle #2250025
Hello, We are so sorry to hear about your order did not arrive on time. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. Please contact our customer service department for assistance. We can be reached at social@zazzle.com, or give us a call at 1-888-892-9953. We look forward to assisting you further Thank you, Katie Ann
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comment to review:

No envelopes included with card order

Zazzle #2246920
Hello, We are so sorry to hear about that you did not receive your envelops with you order. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. Please contact our customer service department for assistance. We can be reached at social@zazzle.com, or give us a call at 1-888-892-9953. We look forward to assisting you further Thank you, Katie Ann
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comment to review:

Never sent my product

Zazzle #2242840
Hi Roger, We are so sorry to hear about your ID order not being processed. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. Please contact our content service department for assistance. They can be reached at content_review@zazzle.com We look forward to assisting you further Thank you, Katie Ann
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comment to review:

Bad experience

Zazzle #2240170
Hi Roger! We are truly sorry to hear of your experience and would love the chance to make this right! Please reach us by email at social@zazzle.com or call us on 1-888-892-9953. We look forward to assisting you further! Thank you, Zazzle!
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comment to review:

Broken items

Zazzle #2240169
Hello Roger! We are very sorry to hear this, it is definitely not the kind of customer experience we strive for! Please contact our customer service department for assistance by email at social@zazzle.com or give us a call at 1-888-892-9953. We look forward to assisting you! Zazzle!
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comment to review:

My W-8 BEN form has been delayed

Zazzle #2232521
Hi Timea, We are so sorry to hear about your your W-8 Ben form has still not been approved. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. Please contact our customer service department for assistance. We can be reached at social@zazzle.com, or give us a call at 1-888-892-9953. We look forward to assisting you further Thank you,
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comment to review:

Completely damaged

Zazzle #2232520
Hi Teniesha, We are so sorry to hear about your order arrived damaged. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. Please contact our customer service department for assistance. We can be reached at social@zazzle.com, or give us a call at 1-888-892-9953. We look forward to assisting you further Thank you, Katie Ann
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comment to review:

Mistake with my design on my business cards

Zazzle #2226444
Hello Herbert, We are so sorry to hear about your business cards. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. Please contact our customer service department for assistance. We can be reached at social@zazzle.com, or give us a call at 1-888-892-9953. We look forward to assisting you further Thank you, Zazzle!
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comment to review:

Mistake with my design on my business cards

Zazzle #2222078
Hi there! Sorry to hear you were unhappy with your order! Please reach out to us at social@zazzle.com so that we can assist! Thank you, Ryan
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comment to review:

Need help with ordering

Zazzle #2219036
Hi Kennesha, Please reach out to us at social@zazzle.com where we would be more then happy to assist! Thank you, Ryan
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comment to review:

Order something wrong on Friday couldn’t cancel until Monday

Zazzle #2219035
Hi there, We are very sorry to hear of the issues with your clock! Please reach out to us at social@zazzle.com where we would be happy to provide further assistance! Thank you, Ryan
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comment to review:

Last year I attempted to get a custom hat and at first it appears Zazzle would be able to fulfll my request.

Zazzle #2219034
Hi Diane, This charge would be for our Zazzle Black yearly free shipping service for $9.95. We do of course notify our customers of upcoming charges should they wish to cancel their subscription. If you would like assistance with this, please reach out to us at social@zazzle.com! Thank you, Ryan
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comment to review:

Non-response in regard to recent complaint

Zazzle #2210588
Hi there! We're very sorry to hear you were dissatisfied with your recent order! Please reach out to us at social@zazzle.com so that we can provide further assistance! Thank you, Ryan
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comment to review:

Zazzle - Review in Auctions and Marketplaces category

Zazzle #2202718
Hi Mary, We are very sorry to hear you were unhappy with your recent blanket order! Please reach out to us directly at social@zazzle.com so that we can be of further assistance. We look forward to hearing from you! Thank you, Ryan
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comment to review:

Bad Company Customer Service

Zazzle #2202717
Hi there, We take matters of this nature very seriously. Please reach out to us at social@zazzle.com so that we may look into this further. Thank you! Ryan
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1 reply
Anonymous
#2205169
So seriously that you begin with "Hi there" ? Amateurs.
comment to review:

Incomplete order

Zazzle #2202716
Hi Viki, We are sorry to hear you did not receive your complete order! Please reach out to us at social@zazzle.com so that we can assist further! Thank you, Ryan
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comment to review:

Refund request for credit on file

Zazzle #2202714
Hi Sharon, Please reach out to us at social@zazzle.com so that we may assist further! Thank you, Ryan
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comment to review:

Do you sell in bulk?

Zazzle #2192759
Hi there, Please reach out to us directly at social@zazzle.com where we would be more then happy to assist with your query! Thank you, Ryan
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comment to review:

Didn't receive my when order when expected

Zazzle #2190131
Hi there, We are very sorry to hear this! We can be reached at social@zazzle.com where we would be happy to assist with a resolution! Thank you, Ryan
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comment to review:

Order errors

Zazzle #2187545
Hello Novia, We would love to help assist in modifying your order! Please contact our customer service department for assistance. We can be reached at social@zazzle.com, or give us a call at 1-888-892-9953. We look forward to speaking with you! Kind regards, Zazzle!
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comment to review:

Bad service

Zazzle #2183673
Hi Janet, We are very sorry to see this has happened! Please reach out to us directly at social@zazzle.com so we can provide further assistance! Thank you, Ryan
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comment to review:

Problem with item I orderd

Zazzle #2183672
Hi Alejo, We are very sorry to hear of the issues you encountered with your order! We can be reached at social@zazzle.com where we would be more then happy to assist further! Thank you, Ryan
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comment to review:

Refund

Zazzle #2167558
Hi there! Please contact us at social@zazzle.com so that we can assist further! Thank you, Ryan
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comment to review:

Very disappointed in items received

Zazzle #2165122
Hi Cathie, We are very sorry to hear you are disappointed with a recent order! We can be reached at social@zazzle.com where we would be happy to be of assistance! Thank you, Ryan
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comment to review:

HORRIBLE CUSTOMER SERVICE - STAY AWAY

Zazzle #2165120
Hi Katerine, We are very sorry to hear of the frustration caused! Please contact us at social@zazzle.com so that we can investigate this further and provide a resolution! Thank you, Ryan
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comment to review:

Where is my order

Zazzle #2165119
Hi Sara, We are very sorry to hear of the delays you are encountering! Please reach out to us at social@zazzle.com if you require assistance! We look forward to hearing from you! Thank you, Ryan
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comment to review:

Question about distributors

Zazzle #2165118
Hi Kris, If you contact us at social@zazzle.com, we'd be more then happy to assist with any questions you have! Thank you, Ryan
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comment to review:

Wrong card in my package

Zazzle #2165117
Hi Ankur, We are very sorry to hear this has happened! Please contact us at social@zazzle.com so that we can investigate this further and provide a resolution! Thank you, Ryan
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1 reply
Anonymous
#2198298
Dear Ankur, this company is bad from the top down. Don't expect they will rectify anything. If they did the person responding would have given you the customer service phone number and not left it up to you to do all the leg work.
comment to review:

It took a week to get a response.

Zazzle #2151778
Hi there! We are very sorry to hear of the frustration caused! We're unsure as to why it took so long for you to receive a response but we do appreciate you flagging this issue with us so we can ensure we are providing efficient service in the future! Should you need anything from us, please don't hesitate to contact social@zazzle.com! Thank you, Ryan
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comment to review:

Problem with a product

Zazzle #2150908
Hi Ott, We are very sorry to hear of the issues you encountered with your magnets! We'd be more then happy to provide a resolution here! Please don't hesitate to contact us at social@zazzle.com so we can assist! Thank you, Ryan
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comment to review:

I just ordered a boat mat did you guys really leave the words custom boat name along with my boat name i requested on the mat i am having trouble believing that? What in the ***

Zazzle #2147150
Hi there, We are very sorry to hear that you weren't happy with your mat! In this instance, it's more then likely that the template text was not removed from the design prior to ordering. We understand mistakes happen so we are more then happy to assist here! We can be reached directly at social@zazzle.com! Thank you, Ryan
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comment to review:

Zazzle customer service is very hard to access. There is no phone number, and customer service requests must be submitted remotely via email. Zazzle is very slow to respond. It does not advocate

Zazzle #2139844
Hi there, We are very sorry to hear of the issues encountered. We can confirm that all of our products are manufactured by our own facilities located within the US. Whilst Zazzle is an open marketplace of independent designers, they are not to be involved in the returns process so we take this matter very seriously. Please contact us at social@zazzle.com at your earliest convenience so we can investigate this further. Thank you, Ryan
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comment to review:

Codes

Zazzle #2136537
Hello, We're sorry to hear of the issues you are encountering. This is not the customer experience we strive for at Zazzle and we would love the opportunity to make this right. Please reach out to our customer service team for assistance. We may be reached at social@zazzle.com, or call us at 1-888-892-9932. We look forward to assisting you further! Thank you, Ryan
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comment to review:

Cannot successfully place order online

Zazzle #2136536
Hello, We're sorry to hear of the issues you are encountering. This is not the customer experience we strive for at Zazzle and we would love the opportunity to make this right. Please reach out to our customer service team for assistance. We may be reached at social@zazzle.com, or call us at 1-888-892-9932. We look forward to assisting you further! Thank you, Ryan
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comment to review:

This company is not to be trusted. They will steal your royalties.

Zazzle #2136535
Hello, We're sorry to hear of the issues you are encountering. This is not the customer experience we strive for at Zazzle and we would love the opportunity to make this right. Please reach out to our customer service team for assistance. We may be reached at social@zazzle.com, or call us at 1-888-892-9932. We look forward to assisting you further! Thank you, Ryan
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comment to review:

I want my money back! And it seems to be a big problem…

Zazzle #2119357
Hello, We're sorry to hear that you have not yet received a refund. This is not the customer experience we strive for at Zazzle and we would love the oppertunity to make this right. Please reach out to our customer service team for assistance. We may be reached at social@zazzle.com, or call us at 1-888-892-9932. We look forward to assisting you further! Thank you, Dylan
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comment to review:

Refund payment and cancellation

Zazzle #2115195
Hello, We're sorry to hear about this charge. This is not the customer experience we strive for at Zazzle and we would love the oppertunity to make this right. Please reach out to our customer service team for assisstance. We may be reached at social@zazzle.com, or call us at 1-888-892-9953. We look forward for assissting you further! Thank you, Dylan
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comment to review:

Again never received my business cards for my wife for her business and I am calling that’s why can some please somebody please get back to me 857-249-****

Zazzle #2109382
Hello, We're sorry to hear that you never received the business cards. This is not the customer experience we strive for and we would love the oppertunity to make this right. Please reach out to our customer service team for assistance. We may be reached at social@zazzle.com, or call us at 1-888-892-9953. We look forward to assisting you further! Thank you, Dylan
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comment to review:

Dissatisfied with shipping service. Paid $16 for premium shipping & haven’t received order. Very disappointed & looking for refund on premium shipping cost.

Zazzle #2108995
Hello, We're sorry to hear about the shipping issues with your order. This is not the customer experience we strive for at Zazzle and we would love the oppertunity to make this right. Please contact our customer service team for assistance. We may be reached at social@zazzle.com, or call us at 1-888-892-9953. We look forward to assisting you further! Thank you, Dylan
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comment to review:

I paid extra to have Christmas gifts by Christmas. They won’t be.

Zazzle #2107929
Hello, We're sorry to hear about the delays with your shirt. This is not the customer service that we strive for at Zazzle and we would love the oppertunity to make this right. If you want us to look into the status of your order, please reach out to our customer service team. We may be reached at social@zazzle.com, or call us 1-888-892-9953. We look forward to hearing from you! Thank you, Dylan
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comment to review:

Do not order from them!

Zazzle #2107926
Hello, We're sorry to hear about the issues with your pillows. This is not the experience we strive for at Zazzle and we would love the oppertunity to make this right. Please reach out to our customer service team for assistance. We may be reached at social@zazzle.com, or call us at 1-888-892-9953. We look forward to assisting you further! Thank you, Dylan
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comment to review:

Not sure my order is correct (placed yesterday)

Zazzle #2103556
Hello, We're sorry to hear about the confusion with your order. This is not the kind of customer experience we strive for at Zazzle and we would love the oppertunity to make this right. Please reach out to our customer service team for assistance. We may be reached at social@zazzle.com, or call us at 1-888-892-9953. We look forward to assisting you further! Thank you, Dylan
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comment to review:

How can I get my sweatshirts approved. Order 131856****8073****

Zazzle #2103555
Hello, We're sorry to hear about the issues with your order. This is not the kind of customer experience we strive for at Zazzle and we would love the oppertunity to make this right. Please reach out to our customer service team for assistance. We may be reached at social@zazzle.com, or call us at 1-888-892-9953. We look forward to assisting you further! Thank you, Dylan
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