Resolved
Brandi C Bqa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker French Broad, North Carolina

Resolved: Americas Home Place - Lying deceitful not honest very pushy

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Updated by user Sep 17, 2020

Company fixed the issue and I have been provided with full refund. Would definitely not recommend this company to anybody!.

Updated by user Aug 18, 2020

Rude lied to misrepresentation, unlawful getting sued, Very unhappy will never ever ever ever give your company a good review or references

Original review Aug 18, 2020
Contact me and I will supply information
View full review
Loss:
$999
Pros:
  • That we won our lawsuit
Cons:
  • Misrepresentation
  • Length of time it took to build
  • Attitude of service manager

Preferred solution: Let the company propose a solution

User's recommendation: Don’t use America’s homes

6 comments
C D Daman

Hey! Can you provide your lawyer?

We need help and are looking at lawyers now. It's a mess!

Guest
reply icon Replying to comment of C D Daman

email me at stcmom11@***.com with america's home in subject line.

C D Daman

I am sorry you had to go through this Brandy. Unfortunately, we are experiencing the lying as well.

There are some good people with AHP but they are unfortunately surrounded by people who just talk b.s. and don't actually complete stuff.

We've reached a point where we just can't support them anymore and literally are using this site and other review sites to light a fire under their butt to do what is right. We hope we don't have to do a lawsuit but maybe we will be contacting you soon.

C D Daman
reply icon Replying to comment of C D Daman

Our experience has changed and AHO is standing behind their commitment to provide quality work. Once the correct person was alerted of our concerns, there has been incredible action in making our home a dream home. I'm getting super excited about moving in!!

C D Daman
reply icon Replying to comment of C D Daman

It is crazy that I have to take back this comment. Our custom built home by America's Home Place has had a leaking roof for months.

OUr air handler just stopped working properly and now we have mold!!! MOLD!!! To top it of the America's Home Place manager said: "There is not mold". I have studied and taught about molds...the level of insult here is incomprehensible.

There is absolutely mold and I have family members with respiratory issues and asthma!!! What in the world?

AHP_Homes_Cares01

Hi Brandi, Thank you for letting us know about your experience with our Asheville location. We have shared your review and attached text images with the corporate management over the Asheville location. Feel free to contact us at customerservice@americashomeplace.com if you have other concerns.

View more comments (5)
Brandi C Bqa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Asheville, North Carolina

Americas Home Place - Complaint

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Updated by user Sep 17, 2020

They gave me a full refund, They cost me an extra 132,000 that was to go towards my building of my home! forced to pay off land which was not agreement with land seller.

Also promised to complete a built in 3 to 5 months when it came down to it they told me they couldn’t even give a date.

Which in turn I leased my apartment, short term going on there dates which was a lie. Delayed building of my home which has cost me extra apartment rental!

Updated by user Sep 02, 2020

Waiting of refund check not delivered as promised

Updated by user Sep 02, 2020

Brandi,Thank you for taking time to speak with me today. I am sorry that you feel things were not transparent for you about the pricing and the building process.

At AHP we do everything in writing to protect both the customer and the company.

As I agreed to in the conversation I will have your $1,000 deposit refunded which will take about 2 weeks. Please be advised as we discussed that the plans are Copyrighted and property of America's Home Place and are not allowed to be used without written consent from America's Home Place.Best regards,Russ JonesDivision PresidentCheck has not been recieved

Original review Aug 18, 2020
I need to talk to somebody regarding the Weaverville North Carolina office
View full review
Loss:
$132
Pros:
  • Misleading and forceably pushing to sign contract
  • Called in the land owner of the people i was purchasing
  • Very unprofessional
Cons:
  • Late delivery
  • Not having my house compleated
  • Extremely late completion

Preferred solution: Let the company propose a solution

User's recommendation: I will never recommend your company after what I went through in Weaverville office

1 comment
AHP_Homes_Cares01

Hi Brandi, we are sorry to hear that you haven't had the experience we would hope for. We have shared your reviews with Asheville's upper management on your behalf and hope that you will hear from them soon. In the meantime, feel free to contact us at customerservice@americashomeplace.com if you need further assistance.