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Verified Reviewer | Minneapolis, MinnesotaDoordash - Delivery Service Review from Minneapolis, Minnesota
I have ordered from the Doordash Minneapolis several timea because of their unique restaurant selection as compared to other services, and have been disappointed several times.
Once my order arrived a half hour early but i wasnt home just yet but told the delivery girl i would be in 5 minutes, she said she couldnt (more like wouldnt) wait i said too bad i paid for the food. Arrive home and shes nowhere to be found, and doesnt even answer when doordash support tries to call her. They say they have dispatchrd a new driver and are replacing my order so iys fresh. Well 2 hours later it still hadnt arrived and i told them to cancel it, got a call 3 hours after original order was supposed to have arrived, driver was at my place with my order. Wtf
Since then i have stupidly ordered time and time again and more often than not somethinh is screwed up or they are late or too early. Items are incorrect and nobody notified u as requested, online tracker says driver is enroute to the restaurant for 45 minutes meanwhile you get a call from the driver that ur food is here.
So many screwups its ridiculous, and they think a $5.99 credit will fix everything. Um no it wont. You screw up my order u better give me a refund because thats what any restaurant would do!
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I have to say as support, in the dashers defense their app sucks! Always screwing up on them.