Sabah Hop
map-marker Oshawa, Ontario

Majestik Communications - Majestic Oshawa. Children running a business.

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We should put out complaints together as I am currently working with a lawyer to deal with them. Brought in my note4 with a broken screen, gave the 200 bucks (cash of course cause Mena said cash is better) and they replaced the screen but the note pen still didnt work. I called the very next day, was told they would fix it but I needed to wait until they were going to their distributor who is out in mississauga. Thie went on for WEEKS, they told me they would not make a special trip out there because of time and gas, they would be making no money off the 200 I paid for them to fix the screen. Who's problem is that? you were paid to provide a service that you did not complete. The failure falls on you, not the customer. When I told them I was seeking legal counsel they said they have tried to work with me to get it fixed just things were coming up. BULL. One time Mena did offer to come to my work to pick up the phone to bring it to her guy in mississauga and she would call when she was on her way. The call never came. So I called her later that afternoon. Her excuse this time was the guy that was supposed to come cover her at the store was sick. So would you not think that warrants a phone call to the person you are trying to get to ? Very Unprofessional people, and they were told by me that Im going to work with a lawyer and they shrugged it off. I am also in touch with the BBB and have printed off all the complaints about them on MULTIPLE sites. I have also mentioned that I was told specifically to pay cash, and that does not look good on them to the government. Why are you not keeping proper record of your income?
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Loss:
$200
Reason of review:
Poor customer service
2 comments
Guest

Tammy,

My repaired Ipad came back with a damaged back cover.

Let me know how your progressing with your lawsuit.

I am thinking about taking these guys to small claims. Let me know if you are interested in joining in if you didn't proceed with the lawsuit.

olivetree33@***.com

Dessa Nhc
reply icon Replying to comment of Guest-1138719

I will join you.....

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