Resolved
Barbara R Qeu

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Resolved: Woman Within - Return policy

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Updated by user Sep 14, 2020

Company fixed the issue and I have been provided with full refund. credited account.

Original review Aug 14, 2020
Made an order 6/11/20--5 tops (full beauty) Returned 2 tops not realizing "final sale" Requested 1 size larger on each. Called WW regarding no tops or credit to charge. Was told return package scanned 6/25/20 but no knowledge what happened to items. Was told by customer service since final sale you do NOT get credit or larger size. So I paid for 2 tops (given to charity ??? was what I was told) NO CREDIT NO TOPS. Closing my account!!
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Pros:
  • Online order opportunity
  • Nice clothes
  • Expensive shipping
Cons:
  • Return policy

Preferred solution: Full refund

User's recommendation: Careful on returns policy