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Duncan Motors - Hiding serious damage on the truck that I bought from them

Duncan Motors - Hiding serious damage on the truck that I bought from them
Duncan Motors - Hiding serious damage on the truck that I bought from them
Duncan Motors - Hiding serious damage on the truck that I bought from them
Duncan Motors - Hiding serious damage on the truck that I bought from them
Duncan Motors - Hiding serious damage on the truck that I bought from them
Duncan Motors - Hiding serious damage on the truck that I bought from them
On the thirteenth of December of 2019, I bought a truck from Duncan Motors at 8555 S.Western Blvd. Angola NY. 14006. The truck was a 2009 Ford F-350 Super Duty. It had a Western V- plow on it. It Had an odometer reading of 26,000 miles. The truck looked pretty good , very little rust apparent on the cab or the bed sides. The sales person (Christian Delprince) Informed me that no vehicle ever leaves his dealership that is not in very good condition. Chris also said that the truck had New York state inspection, which he assured me was more thorough than Pennsylvania, which is where Im from. He said that the mileage was legitimate. By the way the inspection station (Facility Number 703****) Just happens to be at the same address as DUNCAN MOTORS! I have a small snow plowing business. and did not use the truck this winter until march. On march 19 2020, I brought the truck in for inspection in Pa. the technician told me that the floor of the bed was totally rotted out beyond repair and would not pass inspection. The reason that you could not see this is because there was a brand new bed liner in it. The bed liner was screwed in so you could not see under it. The bed was also screwed into the cab so it wouldnt drop down. The drivers seat was also broken and had to be replaced. I sent many pictures to Christian and kept him updated on the progress of the repairs. I have Multiple Sclerosis, which is the reason that I couldnt thoroughly inspect the truck i.e. get under it etc. I have called the company many times. they told me that they would make it good. They continually told me that they would call me back this evening. they never did. Then as time passed, they just stopped answering my calls. I used the last of my savings to get another bed and the labor involved in removing and installing the replacement bed. I still have to have it painted. Im very upset and wished I had never done business with this deceptive company. Do Not Trust Them!

User's recommendation: Never Trusr this Company or Christian DelPrince.

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ID
#2116002 Review #2116002 is a subjective opinion of poster.
Product
2009 Ford F150 Pickup Truck
Pros
  • Seemed personable
Cons
  • Hid serious damage to truck
Loss
$3500
Preferred solution
2200.00 for cost of new bed