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Ulta - Unhappy with organic keratin treatment

Ulta - Unhappy with organic keratin treatment
Ulta - Unhappy with organic keratin treatment
Ulta - Unhappy with organic keratin treatment
Ulta - Unhappy with organic keratin treatment
This was my first time had organic treatment. I was nervous if my hair would go damage or doesnt show improvement with softness and shine. It will be waste of money and yes sure it is. I was charged $305 (organic treatment, hair trimming and I tipped too). My hair stylist was Dymon. My hair is no soft or strengthened or shiny. I still feel roughness. On the same day when my treatment was almost over ... I said Dymon more than thrice I still feel my hair rough and dull and he said that because its your damaged hair but lol thats why I am doing keratin treatment. He said he gonna wash it after doing straightening and then he cut my hair and did curls I dont know why. I still didnt liked it. I am happy with his patience he was half an hour more with me after closing but my hair cut was done from back and not from front as I told i wanted front hair little but maybe he wanted to hurry up. However he was half an hour more with me and so the 2 star is just for his service and nothing else for the treatment. He said your hair will be just good to go till 9 months and its not even three days My hair is bad. I had treatment on staurday. I wasnt happy cause as I said to dymon i feel my hair is rough there was no softness.. it was so much of iron on my hair ... first straightener and then curler. My hair was stiff. Then stetting spray. Today i.e tuesday I washed my hair and I am seriously crying alot. My hair is rough and doesnt feel like I had did any treatment of $300.. atleast its keratin I should expect some good result atleast softness and shiny and more better. I want refund ;( First photo is my hair before keratin, second photo is after treatment and 3rd photo is after washed almost 3 days after. I combed 10 times and took photo. ( I was my hair as directed using the kertain complex shampoo) additional waste of money to buy them. I am highly disappointed and I wont ever ever come to ulta for treatment or haricut. Ulta is my favorite shopping and m regular customer but yes no more. I wont ever recommend to my cousin. I want my refund and I am gonna share every where its just total waste of money.

User's recommendation: Never.

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Your after looks really healthy and beautiful tbh! I think it looks shiny and love how they styled it.


Agreed. Plus your hair is long...looks MUCH better after than before.

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#2112002 Review #2112002 is a subjective opinion of poster.
Ulta Organic Keratin Hair Treatment
Preferred solution
Full refund