comment to review:

I think in my opinion only your program is absolutely ridiculous.

Express Scripts #2097843
Hello Tracie A, We can always look further into this matter. Please email your member ID number, date of birth, zip, and phone number to ExpressRxHelp@express-scripts.com so we can help. Please also reference #3099554. Thank you-Adam
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comment to review:

To share negative expperience

Express Scripts #2084814
Hello Consumer, We can always look further into any concern. Please email your member ID number, date of birth, zip, name, and phone number to ExpressRxHelp@express-scripts.com so we can talk further. Please reference #3000743 in the email. Thank you-Adam
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comment to review:

Poor accounts department

Express Scripts #2079182
Hello Muriel B, We can always look further into your matter. Please email ExpressRxHelp@express-scripts.com your member ID number, date of birth, zip code, and full name, Please reference # 2953625. Thank you-Adam
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comment to review:

Prescription denied

Express Scripts #2067488
Hello Joyce, We can always give you further insight into your plan benefits. Please email your information to ExpressRxHelp@express-scripts.com so we can reach out. Please reference #2893223. Thank you-Adam
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comment to review:

Pissed consumer

Express Scripts #2065654
My name is Shanta and we are sorry that you had a negative experience. We would like to make sure your issue is resolved and does not occur in the future. We would like to discuss your situation further please reply to this message with your telephone number, and or email us at ExpressRxHelp@express-scripts.com. Thank you
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comment to review:

Received medications I did not order and now have a $125.00 bill!

Express Scripts #2065653
My name is Shanta and we are sorry that you had a negative experience. We would like to make sure your issue is resolved and does not occur in the future. We would like to discuss your situation further please reply to this message with your telephone number, and or email us at ExpressRxHelp@express-scripts.com. Thank you
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comment to review:

Unable to get my prescription

Express Scripts #2065652
My name is Shanta and we are sorry that you had a negative experience. We would like to make sure your issue is resolved and does not occur in the future. We would like to discuss your situation further please reply to this message with your telephone number, and or email us at ExpressRxHelp@express-scripts.com. Thank you
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comment to review:

Tried to refill scripts

Express Scripts #2065650
My name is Shanta and we are sorry that you had a negative experience. We would like to make sure your issue is resolved and does not occur in the future. We would like to discuss your situation further please reply to this message with your telephone number, and or email us at ExpressRxHelp@express-scripts.com. Thank you
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comment to review:

FOLLOW-UP: Unauthorized Charge and Withdrawal from Bank Account

Express Scripts #2065648
My name is Shanta and we are sorry that you had a negative experience. We would like to make sure your issue is resolved and does not occur in the future. We would like to discuss your situation further please reply to this message with your telephone number, and or email us at ExpressRxHelp@express-scripts.com. Thank you
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comment to review:

Credentialing a PRN Pharmacist

Express Scripts #2050603
Hello What do you mean by credentialing a prn pharmacist? We assist with medications for members such if it is lost or need to be filled. Thank you SJ^
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comment to review:

Have not received my medicine

Express Scripts #2045568
Bonnie- We're always able to help with any issue and concern. Please reach out to ExpressRxHelp@express-scripts.com for assistance. Thank you-Stephanie
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comment to review:

Very unhappy with services

Express Scripts #2042578
Hello Catherine, We're always able to help with any issue and concern. Please reach out to ExpressRxHelp@express-scripts.com for assistance. Please refer #2731680 in your email. Thank you-Adam
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comment to review:

Can not log in

Express Scripts #2038333
Hello Tim, We can help with all issues that you have. Please reach out to ExpressRxHelp@express-scripts.com so we can assist with concerns. Please provide #2683623. Thank you-Adam
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comment to review:

Poor Customer Service

Express Scripts #2021086
My name is Shanta and we are sorry that you had a negative experience. We would like to make sure your issue is resolved and does not occur in the future. We would like to discuss your situation further please reply to this message with your telephone number, and or email us at ExpressRxHelp@express-scripts.com. Thank you
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comment to review:

Bad Company to deal with

Express Scripts #2012560
Hello David H, We apologize about your experience and we can always assist in the future. Please email ExpressRxHelp@express-scripts.com your member ID, date of birth and phone number. Please reference #2545987-Thank you, Adam F. Express Scripts Pharmacy
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comment to review:

Being billed incorrectly amount for Premium to Express Scripts

Express Scripts #2012000
Hello Demita, We can always help with this billing concern. Please email ExpressRxHelp@express-scripts.com your member ID, date of birth and phone number. Please reference #2545196-Thank you, Adam F. Express Scripts Pharmacy
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comment to review:

DENIAL OF NEEDED MEDICATION TO OFFSET THE PHYSICAL DECLINE OF CLAIMANT, Kathryn M. White

Express Scripts #2011997
Hello, We can always help with this denial issue. Please email ExpressRxHelp@express-scripts.com your member ID, date of birth and phone number. Please reference #2529648-Thank you, Adam F. Express Scripts Pharmacy
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1 reply
Catherine G Gka
#2041947
Don't say you can help when you won't. Don't sugar coat your inability to assist with coverage. Look in to why other pharmacy services are able to cover the same meds that you are unable. It's a scam.
comment to review:

HIPPA Violation/Poor Customer Service

Express Scripts #2005877
Hello Warren W, Let us speak further about this matter. Please email ExpressRxHelp@express-scripts.com your member ID, date of birth and phone number. Please reference #2509226-Thank you, Adam F. Express Scripts Pharmacy
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comment to review:

Harassing (and incorrect) Overpayment Letters

Express Scripts #2005875
Hello Jeff G, We truly apologize about this issue and can speak further. Please email ExpressRxHelp@express-scripts.com your member ID, date of birth and phone number. Please reference #2512667 -Thank you, Adam F. Express Scripts Pharmacy
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comment to review:

HIPPA Violation/Poor Customer Service

Express Scripts #2005871
Hello Warren w, We truly apologize about this issue and want to speak further. Please email ExpressRxHelp@express-scripts.com your member ID, date of birth and phone number. Please reference #2509226 Thank you, Adam F. Express Scripts Pharmacy
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comment to review:

CONSISTANTLY BAD

Express Scripts #1998047
Hello Franklin C, We're sorry about your experience and we can always assist. Please email ExpressRxHelp@express-scripts.com your member ID, date of birth and phone number. A team member would like to reach out to assist. Please reference #2479952 Thank you, Adam F. Express Scripts Pharmacy
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comment to review:

Purposeful slow mailing of what thry list as US Mail First Class

Express Scripts #1998042
Hello Paul T, We want to speak further about this matter. Please email ExpressRxHelp@express-scripts.com your member ID, date of birth and phone number. A team member would like to reach out to assist. Please reference #2478312 Thank you, Adam F. Express Scripts Pharmacy
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comment to review:

Bad service and isolated contact

Express Scripts #1998041
Hello Jerry N, We apologize about this matter and can help. Please email us at ExpressRxHelp@express-scripts.com with your member ID, date of birth and a good phone number to reach you. A team member would like to reach out to find out more and ensure you have positive experiences with us. Please reference #2474672 Thank you, Adam F. Express Scripts Pharmacy
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comment to review:

Poor Service

Express Scripts #1992987
Hello Deborah S, We apologize that you've had this issue. Please email ExpressRxHelp@express-scripts.com with your member ID number, date of birth and phone number to reach out? A team member would like to reach out to find out more and ensure you have positive experiences with us. Please also include #2459029 Thank you, Adam F. Express Scripts Pharmacy
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comment to review:

STOP AUTOMATIC REFILLS

Express Scripts #1992983
Hello Caren P, A member from our team will research and assist.-Adam
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comment to review:

Do not use for Controlled Medications !!!

Express Scripts #1987131
Hello, Can we speak further about this matter? Please email ExpressRxHelp@express-scripts.com with your member ID number, phone number, DOB, Name, and Review #2431979. A member from our team will reach out to assist. Thank you –Adam
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comment to review:

ASKED FOR ALL MEDICATIONS TO BE ON HOLD UNTIL I NEED THEM

Express Scripts #1987125
Hello Deb F. We can always help with your request. Please email ExpressRxHelp@express-scripts.com your member ID number, date of birth and a good phone number to reach you. Please provide 2424709 as reference number. Thank you-Adam
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comment to review:

Terrible company

Express Scripts #1982680
We’re sorry to hear you’ve had issues with our services. Could you please email us at ExpressRxHelp@express-scripts.com with your member ID, date of birth and a good phone number to reach you? A team member would like to reach out to find out more and ensure you have positive experiences with us. Thank you, Ita H. Express Scripts Pharmacy
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comment to review:

Horrible service

Express Scripts #1982539
We’re sorry to hear you’ve had negative experiences with our customer service. Could you please email us at ExpressRxHelp@express-scripts.com with your member ID, date of birth and a good phone number to reach you? A team member would like to reach out to learn more and help so this doesn’t happen again. Kind Regards, Ita
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1 reply
Stephen R Rld
#1982777
I just received a call from 'Adam' with Express Scripts. But by the time I removed my oxygen apparatus and tried to unlock my phone he had hung up. 'Adam' left a call-back number but it was inaudible and had too many digits. I would love to call back or email him but as you know that is impossible. It is very important that I speak to someone with Express Scripts. I have had to borrow money from family to pay retail for prescriptions that are covered in my plan. I am disabled, sick and live on a meager fixed income. I've been trying to resolve this since September. I've talked to more than a dozen different representatives who have kept me on hold for nearly two hours which exhausted by 250 monthly phone minutes. I was told by six of the representatives that they would call back. They never did. Everyone I speak to gets my information, reads the notes on file, then says they have to talk to someone. (I later learned these people are working from home). PLEASE try to call back or give me an email address. The medicine at issue allows me to walk and lead somewhat of a normal life. In the last few years I've had to stop taking several necessary medications because it has been "removed...
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comment to review:

I have been trying to check why my January payment has not cleared my account

Express Scripts #1981528
My name is Shanta and we are sorry that you had a negative experience. We would like to make sure your issue is resolved and does not occur in the future. We would like to discuss your situation further please reply to this message with your telephone number, your address include zip code, and I can have someone reach out. Thank you
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comment to review:

I have been trying to check why my January payment has not cleared my account

Express Scripts #1977315
Hello Mary H, We can always speak further and assist. Please email ExpressRxHelp@express-scripts.com with your member ID number, phone number, DOB, Name, and Review #2397415. A member from our team will reach out to assist. Thank you –Adam
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comment to review:

Incapable phone service ees working from home

Express Scripts #1977312
Hello Lisa K, We understand your concern and we can always speak further. Please email ExpressRxHelp@express-scripts.com with your member ID number, phone number, DOB, Name, and Review #2394091. A member from our team will reach out to assist. Thank you –Adam
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comment to review:

Prescription question

Express Scripts #1977310
We're glad the issue has been fixed.- Adam
0 0
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comment to review:

Prescription question

Express Scripts #1977309
We're glad the issue has been fixed.- Adam
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comment to review:

Refill

Express Scripts #1971425
Hello We can help you with this matter. Please email ExpressRxHelp@express-scripts.com with your member ID number, phone number, DOB, Name, and Review #2373306. A member from our team will reach out to assist. Thank you –Adam
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comment to review:

Unauthorized Charge

Express Scripts #1971423
Hello Steven H, We understand your concern and we can always speak further. Please email ExpressRxHelp@express-scripts.com with your member ID number, phone number, DOB, Name, and Review #2371475. A member from our team will reach out to assist. Thank you –Adam
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1 reply
Steven H Jcp
#1981109
Was supposed to get a credit back and had to call again today as a $150 balance is still showing
comment to review:

Speak representative

Express Scripts #1969766
Hello Kelsee, We can help you! Please email ExpressRxHelp@express-scripts.com with your member ID number, phone number, DOB, Name, and Review #2367067. A member from our team will reach out to assist. Thank you –Adam
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comment to review:

Bait and switch policy to highest price policy they sell

Express Scripts #1966376
Hello Consumer, Lets speak further about this issue. Please email ExpressRxHelp@express-scripts.com with your member ID number, phone number, DOB, Name, and Review #2349634. A member from our team will reach out to assist. Thank you –Adam
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comment to review:

Need to discuss a script I haven't received

Express Scripts #1966375
Hello Consumer, We're sorry you feel this way and we can help. Please email ExpressRxHelp@express-scripts.com with your member ID number, phone number, DOB, Name, and Review #2347979. A member from our team will reach out to assist. Thank you –Adam
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comment to review:

Terrible company

Express Scripts #1966374
Hello Consumer, We can always give further insight into your benefit plan. Please email ExpressRxHelp@express-scripts.com with your member ID number, phone number, DOB, Name, and Review #2346973. A member from our team will reach out to assist. Thank you –Adam
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comment to review:

Express Scripts canceled my order twice and never notified me.

Express Scripts #1966355
Hello Gregory A, We can always look further into your issue. Please email ExpressRxHelp@express-scripts.com with your member ID number, phone number, DOB, Name, and Review #2346197. A member from our team will reach out to assist. Thank you –Adam
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comment to review:

Delivery of excessive meds not ordered that they promised to delay shipment!

Express Scripts #1965263
My name is Shanta and we are sorry that you had a negative experience. We would like to make sure your issue is resolved and does not occur in the future. We would like to discuss your situation further please reply to this message with your telephone number, your address include zip code, and I can have someone reach out. Thank you
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comment to review:

Medication

Express Scripts #1964116
We can look into this and assist. Please email ExpressRxHelp@express-scripts.com your member id, phone number, handle name, date of birth and how we can better assist. Thank you. ^SJ
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comment to review:

Poor customer service

Express Scripts #1963058
Hello Adriauna, Hopefully your issue has been resolved and we apologize for the hold. Please email ExpressRxHelp@express-scripts.com with your member ID number, phone number, DOB, Name, and Review #2336223. A member from our team will reach out to assist. Thank you –Adam
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comment to review:

Very unhappy

Express Scripts #1961098
Hello Consumer, Lets see how we can help resolve this issue. Please email ExpressRxHelp@express-scripts.com with your member ID number, phone number, DOB, Name and Review #2317019 A member from our team will reach out to assist. Thank you –Adam
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comment to review:

Very unhappy

Express Scripts #1961097
Hello Consumer, Lets see how we can help resolve this issue. Please email ExpressRxHelp@express-scripts.com with your member ID number, phone number, DOB, Name and Review #2317019 A member from our team will reach out to assist. Thank you –Adam
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comment to review:

Very unhappy

Express Scripts #1961096
Hello Consumer, Lets see how we can help resolve this issue. Please email ExpressRxHelp@express-scripts.com with your member ID number, phone number, DOB, Name and Review #2317019 A member from our team will reach out to assist. Thank you –Adam
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comment to review:

Prescription missing

Express Scripts #1961095
Hello Maliek, Lets speak further about this matter. Please email ExpressRxHelp@express-scripts.com with your member ID number, phone number, DOB, Name and Review #2315124. A member from our team will reach out to assist. Thank you –Adam
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comment to review:

They do not fill your perscriptions

Express Scripts #1955167
Hello Jennifer A, We're sorry about your experience and we can always help. Please email ExpressRxHelp@express-scripts.com with your member ID number, phone number, DOB, Name and Review #2298572. A member from our team will reach out to assist. Thank you –Stephanie
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comment to review:

Adress

Express Scripts #1955165
Hello Joziah, We're sorry about your experience and we can always help. Please email ExpressRxHelp@express-scripts.com with your member ID number, phone number, DOB, Name and Review #2296262. A member from our team will reach out to assist. Thank you –Stephanie
0 0
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