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DHgate - Horrible Customer Service
DHgate - Horrible Customer Service
DHgate - Horrible Customer Service
i made three orders and since then my account was logged out because my password was wrong. after trying to reach out and receive a link to reset my password i did not get any emails from the company. as a result my order have been cancelled. the money is taken out of...
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2 comments
#1911080

Hi Emma, We understand about your order that got canceled and accessing your account. Please try logging in again using this email address emma.jorgensen2002@gmail.com then click forgot password and check the link on your email too. Please do check it on your inbox or spam messages.

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ID
#2117321 Review #2117321 is a subjective opinion of poster.
Location
Brisbane, Queensland
Service
Dhgate Customer Care

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
i have pressed the forgot password various times over the past 3 days and i have yet to recieve an email with a link provided to reset my password. this is obviously very annoying as i keep receiving emails from your company to complete payement. could you please send...
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3 comments
#1908394

Hi Emma, The link to reset your password has been manually sent to your email. Please check your inbox, spam and junk mail.

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ID
#2107652 Review #2107652 is a subjective opinion of poster.
Location
Albany Creek, Queensland
Product
Dhgate Account
Pros
  • Products and p
Cons
  • Customer services
Preferred solution
Let the company propose a solution