Maryam T

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Instagram - Fraudulent business

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I found the account @rachelbuilds on instagram and placed an order with her on March 26 and paid 70% of the contract which was $1900. It was a bunk bed that she was supposed to deliver in 4-6 weeks.

She changed the delivery date 18 times and finally delivered the bed on July 17 and got the rest of the payment which was $625.

she had confirmed the delivery for 9am but did not arrive until 4:45 and finished installation at 9pm. since it was already dark and we were tired, we checked the bed in the morning and found a lot of sharp nails and screws sticking out, huge gap between the frame and mattresses, dirty and stained wood and in general a very unsafe and dangerous piece of furniture.

So we reached out to her right away and she came back and took the bed to fix and deliver it in two weeks.

She never delivered the bed, she said she does not refund and deleted my comment from her instagram which was just my experience and finally blocked me. I have all the emails and text messages that have happened between her and I and Im happy to share for proof.

View full review
Loss:
$2525

Preferred solution: Full refund

User's recommendation: I don't recommend her

4 comments
Guest

Your only option was to spend $2500 on Instagram?

Pissed Consumer

With all due respect, Intagram is not intended to be used as a business trading platform. Agreeably there a "paid" advertisements, but whether or not you choose to use the advertised serviceproduct is at your own risk and not Instagram's fault or domain. You'd need to take up a private case to get this resolved.

Penni Dxi

Amount debited in our accounts please refund amount

Ellamarie Qos

Sir I Mera account nahin kar raha bilkul bhi

View more comments (3)