comment to review:

27 Missing Items in the frozen shipment

Nutrisystem #2482365
Hello. We are sorry to hear that you were missing so many items. We are happy to see how we can help. Will you please email us at consumerexperience@***.com with the full name and phone number on your account so that we can look into this matter? We look forward to hearing from you soon. -The Nutrisystem Consumer Experience Team
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comment to review:

ABHORRANT REFUND POLICY watch out for this!!

Nutrisystem #2471764
Hello! Thank you for taking the time to review your experience with us. We are sorry to hear about your experience. Please send us an email at consumerexperience@***.com including the full name, email address, phone number and full shipping address associated with your account. Please also mention this review in the subject line and add a description of your complaint in the email body. We look forward to helping! - The Nutrisystem Consumer Experience Team
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comment to review:

Everything about this is horrible

Nutrisystem #2464885
Hello, Thank you for taking the time to write this review. We are sorry that you have been having trouble getting started. We would love to help. Will you please send us an email to consumerexperience@***.com with the full name and phone number on your account? You can also chat with our Online Support Team from the website to help you get started! We hope to hear from you soon -The Nutrisystem Consumer Experience Team
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1 reply
Anonymous
#2465358
No, Iโ€™m done with your company. I have been misinformed four times now. Nobody knows what theyโ€™re talking about. Every person tells me not to listen to the person before now Iโ€™m being told that I have to add things and buy things when I specifically specifically ask when I placed the order That all the meals were going to come prepared and the snacks were going to come and I didnโ€™t have anything to worry about and I was told yes..I was reassured..Yes and now Iโ€™m finding out that. Oh no, you only getting enough for one snack a day and you have to supply the rest well whatโ€™s the point of spending all this money if youโ€™re not gonna send me enough to fill every day I specifically ask Iโ€™m going to receive enough for for 28 days and I was told yes repeatedly and now here I am and Iโ€™ve already wasted two days of food because I was misinformed twice about how to do the first week of the plan. Iโ€™m done. I am no longer going to be ordering. I will no longer recommend to anyone to do your system. I am not going to pay any fee at this point for canceling Iโ€™m done , your customer service representatives are rude and impatient and yet you donโ€™t have any coaches available to talk to people that are just starting out on the program but itโ€™s my fault because Iโ€™m on a do not call list which is a bunch of crap again.
comment to review:

Turkey Sausage and Egg Muffins are stale

Nutrisystem #2459572
Hello! Thank you for taking the time to review your experience with us. We are sorry to hear about this issue, but glad to hear it has been resolved. Please send us an email at consumerexperience@***.com including the full name, email address, phone number and full shipping address associated with your account, if you would like us to further review. Please also mention this review in the subject line and add a description of your complaint in the email body. We look forward to helping! - The Nutrisystem Consumer Experience Team
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comment to review:

Plan I can get in Guadalajara Mexico

Nutrisystem #2454952
Hello! Thank you for reaching out to us. We do not ship to Mexico. We are so sorry! If you have other questions about our plans, please email us at consumerexperience@***.com. Take care! ~ The Nutrisystem Consumer Experience Team
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comment to review:

Not possible to cancel on line

Nutrisystem #2435510
Hello, We are so sorry for your experience with trying to cancel your plan. We want to help! Please email us at consumerexperience@***.com and include the full name, address, and phone number on your account. Also please include a brief description of your issue as you have described here. We look forward to hearing from you soon! ~ The Nutrisystem Consumer Experience Team
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comment to review:

Complain

Nutrisystem #2421857
Hello! Thank you for taking the time to review your experience with us. We are sorry to hear about the issues you experienced with your frozen food package as well as trying to reach out to us to report this. We can help. Please send us an email at consumerexperience@***.com including the full name, email address, phone number and full shipping address associated with your account. Please also mention this review in the subject line and add a description of your complaint in the email body. We look forward to helping! - The Nutrisystem Consumer Experience Team
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comment to review:

Where is my second shipment?!?

Nutrisystem #2416749
Hi. We would be happy to check on the status of your order. Please send an email to consumerexperience@***.com with your name, shipping and email address. Please mention Pissed Consumer in the subject area. We look forward to hearing from you soon so that we can address your concerns. Enjoy your evening. - The Nutrisystem Consumer Experience Team
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comment to review:

I at this time would like to get my money back if you are not even willing to answer the phone number I was told would give me help!!! Have you ever figured out some older people are not able to do o

Nutrisystem #2408940
Hello. Thank you for reaching out to us. We are happy to help. So we can better assist you with this please email us at consumerexperience@***.com. Please include the full name, email address(if you have one), phone number and full shipping address associated with your account so we can find it to assist you with your concern. We look forward to hearing from you soon.
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comment to review:

I at this time would like to get my money back if you are not even willing to answer the phone number I was told would give me help!!! Have you ever figured out some older people are not able to do o

Nutrisystem #2408939
Hello. Thank you for reaching out to us. We are happy to help. So we can better assist you with this please email us at consumerexperience@***.com. Please include the full name, email address(if you have one), phone number and full shipping address associated with your account so we can find it to assist you with your concern. We look forward to hearing from you soon.
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comment to review:

I at this time would like to get my money back if you are not even willing to answer the phone number I was told would give me help!!! Have you ever figured out some older people are not able to do o

Nutrisystem #2408938
Hello. Thank you for reaching out to us. We are happy to help. So we can better assist you with this please email us at consumerexperience@nutrisystem.com. Please include the full name, email address(if you have one), phone number and full shipping address associated with your account so we can find it to assist you with your concern. We look forward to hearing from you soon.
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comment to review:

I did not get my shakes in my order box, I didnโ€™t receive my protein shake and my delivery box workd

Nutrisystem #2401447
Hello! Thank you for taking the time to review your experience with us. We are sorry to hear about this issue. We would like to further look into this for you. Please send us an email at consumerexperience@***.com including the full name, email address, phone number and full shipping address associated with your account or reach out via chat for quickest assistance. Please also mention this review in the subject line and add a description of your complaint in the email body. We look forward to helping! - The Nutrisystem Consumer Experience Team
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comment to review:

Didnโ€™t answer phone left me on hold

Nutrisystem #2393874
Hello! Thank you for taking the time to review your experience with us. We are sorry to hear about the issues you are experienced after ordering with us. We would like to help you and look into this further. Please send us an email at consumerexperience@***.com including the full name, email address, phone number and full shipping address associated with your account. Please also mention this review in the subject line and add a description of your complaint in the email body. We look forward to helping! - The Nutrisystem Consumer Experience Team
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comment to review:

Terminate delivery

Nutrisystem #2393871
Hello! Thank you for taking the time to review your experience with us. We are sorry to hear about the issues We would like to help delay your order as needed. Please send us an email at consumerexperience@***.com including the full name, email address, phone number and full shipping address associated with your account. Please also mention this review in the subject line and add a description of your complaint in the email body. You may also log into your account, click Edit Next Order, then select Delay/Resume Order as needed. We look forward to helping! - The Nutrisystem Consumer Experience Team
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comment to review:

To get refund owed to me

Nutrisystem #2393195
Hello, Thank you for taking the time to write your review. We are happy to take a look and see how we can help. Will you please send us an email with the full name and phone number on the account to consumerexperience@***.com? Be sure to mention this review. We look forward to hearing from you soon. -The Nutrisystem Consumer Experience Team
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comment to review:

Defective order

Nutrisystem #2387961
Hello! Thank you for taking the time to review your experience with us. We are sorry to hear about the issue experienced after ordering with us. We would like to help you and look into this further. Please send us an email at consumerexperience@***.com including the full name, email address, phone number and full shipping address associated with your account. Please also mention this review in the subject line and add a description of your complaint in the email body. Also, please feel free to visit the Self Service Portal in your account to request alternative replacements, as needed. You can find it, here: https://***/jsps_hmr/help/contact.jsp. We look forward to helping! - The Nutrisystem Consumer Experience Team
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comment to review:

No delivery frozen food only dry food canโ€™t stay on diet??

Nutrisystem #2387486
Hello, We are sorry to hear that there is a delay with your frozen. Will you please all us at 1-800-585-****. We would be happy to take a look for you! -the Nutrisystem Consumer Experience Team
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comment to review:

Do you ship to Puerto Rico?

Nutrisystem #2384981
Hello. Thank you for reaching out to us. We apologize. We do not currently ship to Puerto Rico. We understand that this was not the answer you were looking for. We will pass along your feedback. We apologize again. -The Nutrisystem Consumer Experience Team
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comment to review:

I need a bill/statement for my purchase.

Nutrisystem #2378500
Hello, Thank you for your message. We would be happy to see how we can help you. Will you please email us at consumerexperience@***.com with your full name and phone number so that we can look into this for you? Be sure to reference this review! We look forward to hearing from you soon! -the Nutrisystem Consumer Experience Team
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comment to review:

Stole money

Nutrisystem #2365185
Hello! Thank you for taking the time to review your experience with us. We are sorry to hear about the issues you experienced while attempting to cancel your auto delivery. We would like to look into this in greater detail in order to help you. Please send us an email at consumerexperience@***.com including the full name, email address, phone number and full shipping address associated with your account. Please also mention this review in the subject line and add a description of your complaint in the email body. We look forward to helping! - The Nutrisystem Consumer Experience Team
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comment to review:

Terrible Food for the price, marginal service

Nutrisystem #2365184
Hello! Thank you for taking the time to review your experience with us. We are sorry to hear about the issues you are experienced after ordering with us. We would like to help you and look into this further. Please send us an email at consumerexperience@***.com including the full name, email address, phone number and full shipping address associated with your account. Please also mention this review in the subject line and add a description of your complaint in the email body. We look forward to helping! - The Nutrisystem Consumer Experience Team
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comment to review:

Get all of the guides sent to my address

Nutrisystem #2360659
Hello, Thank you for your review. We are so sorry to hear this. Please feel free to contact our Program Specialists at 1-800-435-**** for more information regarding pricing, promotions and new plans. They will be happy to assist! We look forward to hearing from you. ~ The Nutrisystem Consumer Experience Team
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comment to review:

Awful!

Nutrisystem #2357635
Hello, Thank you for sharing your experience. We are so sorry to hear about your issues regarding closing your account and the incorrect meals. We would like to look into this further with you. Please email us at consumerexperience@***.com and include the full name and phone number on your account. Also please include a brief description of your issue as you have described here. We look forward to hearing from you. ~ The Nutrisystem Consumer Experience Team
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comment to review:

Frozen food arrived thawed

Nutrisystem #2356225
Hello, Thank you for your review. We are so sorry to hear this. We are very sorry to hear some of your items arrived thawed. We want to help and look into this further with you. Please email us at consumerexperience@***.com and include the full name and phone number on your account. Also please include a brief description of your issue as you have described here. We look forward to hearing from you. ~ The Nutrisystem Consumer Experience Team
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comment to review:

Being a beginner in this food program is a little challenging to navigate through. I am not very technically savvy, so I called and set up an appointment with a coach who was supposed to send me an em

Nutrisystem #2354142
Hello! Thank you for taking the time to review your experience with us. We are sorry to hear about the issue you experienced after speaking to one of our Weight Loss Support Coaches. We want to help make this right for you. Please send us an email at consumerexperience@***.com including the full name, email address, phone number and full shipping address associated with your account. Please also mention this review in the subject line and add a description of your complaint in the email body. We look forward to helping! - The Nutrisystem Consumer Experience Team
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comment to review:

I have had horrible gas pains and bloating with Nutrisystem.

Nutrisystem #2348882
Hello, Thank you for your review. We are so sorry to hear this. We want to help and look into this further with you. Please email us at consumerexperience@nutrisystem.com and include the full name and phone number on your account. Also please include a brief description of your issue as you have described here. We look forward to hearing from you. ~ The Nutrisystem Consumer Experience Team
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comment to review:

I have had horrible gas pains and bloating with Nutrisystem.

Nutrisystem #2346329
Hello, Thank you for your review. We are so sorry for your experience. We want to help! You can also email us at consumerexperience@nutrisystem.com and include the full name and phone number on your account. Also please include a brief description of your issue as you have described here. We look forward to hearing from you. ~ The Nutrisystem Consumer Experience Team
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comment to review:

Can't reach customers serve. Incomplete orders delays in shipping quality of food removal of good products m

Nutrisystem #2342394
Hello, We are so sorry to hear about your experience. We want to help you with this. To better assist you, please email us at consumerexperience@nutrisystem.com with your name, and phone number on the account. Also include a brief description of your issue as you have described here. We look forward to hearing from you soon. ~ The Nutrisystem Consumer Experience Team
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comment to review:

Need to see how long is 50% off all of plans ?

Nutrisystem #2335690
Hello! Thank you for your review and for sharing your experience. We can check the details of your plan and help! Please send us an email at consumerexperience@nutrisystem.com with the full name, address, and phone number on your account. We look forward to hearing from you! - The Nutrisystem Consumer Experience Team
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comment to review:

Customer service employees being very rude and giving me attiude for no reason

Nutrisystem #2335153
Hi. Thanks for taking the time to write your review and bringing this to our attention. Our apologies for the inconvenience. If you would like for us to look into this further for you, please send an email to consumerexperience@nutrisystem.com. Please include your details and refer to this review. We look forward to hearing from you soon. Have a good day. - The Nutrisystem Consumer Experience Team
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comment to review:

Constant errors

Nutrisystem #2335152
Hello, thank you for taking the time to share your experience. We are sorry to hear that you have received incorrect items multiple times. Apologies for the inconvenience. If you would like for us to look into this further for you, please send an email to consumerexperience@nutrisystem.com. Please include your details about this issue along and refer to this review. We look forward to hearing from you soon. Have a good day. - The Nutrisystem Consumer Experience Team
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comment to review:

Delivery Issues

Nutrisystem #2328128
Hello, Thank you for your review. We are so sorry for your experience. We want to help! Please email us at consumerexperience@nutrisystem.com and include the full name and phone number on your account. Also please include a brief description of your issue as you have described here. You may also reach us via Live Chat on our website, www.nutrisystem.com. We look forward to hearing from you soon! - The Nutrisystem Consumer Experience Team
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comment to review:

Billing

Nutrisystem #2317553
Hello, Thank you for your review. We are so sorry for your experience. We want to help! Please email us at consumerexperience@nutrisystem.com and include the full name and phone number on your account. Also please include a brief description of your issue as you have described here. We look forward to hearing from you. ~ The Nutrisystem Consumer Experience Team
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comment to review:

One of the worst customer service experiences I have ever had in my life

Nutrisystem #2312434
Hello, Thank you for your review. We are very sorry to hear about your experience and would like to review this situation further for you. To better assist you please email us at consumerexperience@nutrisystem.com and include the full name and phone number on your account. Also please include a brief description of your issue as you have described here and reference this review. We look forward to hearing from you! -The Nutrisystem Consumer Experience Team
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comment to review:

Cancel order c17888****

Nutrisystem #2309200
Hello, Thank you for your review. We are so sorry for your experience. We want to help! Please reach us via Live Chat under "Contact Us" from our website at www.nutrisystem.com. You can also email us at consumerexperience@nutrisystem.com and include the full name and phone number on your account. Also please include a brief description of your issue as you have described here. We look forward to hearing from you. ~ The Nutrisystem Consumer Experience Team
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comment to review:

Refund

Nutrisystem #2309199
Hello, Thank you for your review. We are sorry for your experience. We can review your account. Please reach us via Live Chat under "Contact Us" from our website at www.nutrisystem.com. You can also email us at consumerexperience@nutrisystem.com and include the full name and phone number on your account. Also please include a brief description of your issue as you have described here. We look forward to hearing from you. ~ The Nutrisystem Consumer Experience Team
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comment to review:

Returning a shipment

Nutrisystem #2307934
Hello, Thank you for your review. We are very sorry to hear of this. Please email us at consumerexperience@nutrisystem.com and include the full name, shipping address, and phone number on your account. Also please include a brief description of your issue as you have described here. For quicker assistance, please feel free to chat in with our Online Support Coaches at www.nutrisystem.com. We look forward to hearing from you. ~ The Nutrisystem Consumer Experience Team
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comment to review:

Please cancel my next order

Nutrisystem #2307933
Hello, Thank you for your review. We are very sorry to hear of this. You may also speak with our Weight Loss Coaches regarding your progress at 1-800-585-5483. Please email us at consumerexperience@nutrisystem.com and include the full name, shipping address, and phone number on your account. Also please include a brief description of your issue as you have described here. We look forward to hearing from you. ~ The Nutrisystem Consumer Experience Team
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comment to review:

Returning a shipment

Nutrisystem #2307931
Hello, Thank you for your review. We are very sorry to hear of this. We apologize for any longer hold times. Please email us at consumerexperience@nutrisystem.com and include the full name, shipping address, and phone number on your account. Also please include a brief description of your issue as you have described here. For quicker assistance, please feel free to chat with our Online Support Coaches at www.nutrisystem.com. We look forward to hearing from you. ~ The Nutrisystem Consumer Experience Team
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comment to review:

Please cancel my next order

Nutrisystem #2307930
Hello, Thank you for your review. We are very sorry to hear of this. You may also speak with our Weight Loss Coaches regarding your progress at 1-800-585-5483. Please email us at consumerexperience@nutrisystem.com and include the full name, shipping address, and phone number on your account. Also please include a brief description of your issue as you have described here. We look forward to hearing from you. ~ The Nutrisystem Consumer Experience Team
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comment to review:

Horrible

Nutrisystem #2307089
Hello, Thank you for your review. We can check your account. Please email us at consumerexperience@nutrisystem.com and include the full name, shipping address, and phone number on your account. Also please include a brief description of your issue as you have described here. We look forward to hearing from you. ~ The Nutrisystem Consumer Experience Team
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comment to review:

Cancel

Nutrisystem #2307088
Hello, Thank you for your review. We can check your account. Please email us at consumerexperience@nutrisystem.com and include the full name, shipping address, and phone number on your account. Also please include a brief description of your issue as you have described here. We look forward to hearing from you. ~ The Nutrisystem Consumer Experience Team
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comment to review:

Signed up for partner plan, paid for 4 weeks. Money taken by Nutrisystem.

Nutrisystem #2306147
Hello, Thank you for your review. We are so sorry for your experience. We can check your account. Please email us at consumerexperience@nutrisystem.com and include the full name, shipping address, and phone number on your account. Also please include a brief description of your issue as you have described here. We look forward to hearing from you. ~ The Nutrisystem Consumer Experience Team
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comment to review:

Confirm menu changes

Nutrisystem #2306145
Hello, Thank you for your review. We can check your account. Please email us at consumerexperience@nutrisystem.com and include the full name, shipping address, and phone number on your account. Also please include a brief description of your issue as you have described here. We look forward to hearing from you. ~ The Nutrisystem Consumer Experience Team
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comment to review:

Signed up for partner plan, paid for 4 weeks. Money taken by Nutrisystem.

Nutrisystem #2305533
Hello! Thank you for taking the time to update your review. We are happy to be connecting with you and helping you resolve your concerns. If there is more that we can do to help out, you can reach us via chat from our website or by emailing us at consumerexperience@nutrisystem.com. Thank you again for your feedback! Have a wonderful day! -The Nutrisystem Consumer Experience Team
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comment to review:

Information keep getting shipments. Only paid for 3 months. Please cancel my subscription.

Nutrisystem #2304605
Hello, Thank you for your comment. We are sorry to hear that you would like to end your plan. Please give us a call at 1-800-585-5483, option 1 followed by option 6, or start a chat with our Online Support Team from the website. We look forward to hearing from you! -the Nutrisystem Consumer Experience Team
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comment to review:

Very sick after 1st meal. Problem canceling

Nutrisystem #2302258
Hello, We are so sorry for your experience. We want to help! Please email us at consumerexperience@nutrisystem.com and include the full name and phone number on your account. Also please include a brief description of your issue as you have described here. We look forward to hearing from you. ~ The Nutrisystem Consumer Experience Team
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comment to review:

I want to talk with someone.

Nutrisystem #2298322
Hello! Thank you for reviewing your recent order with us. We are very sorry to hear that your order was incorrect. We would like to help rectify this with you. Please send us an email at consumerexperience@nutrisystem.com so we can best assist you. In your email, please provide us with your full name, telephone number, email address and order number, if you have it. We hope to hear from you soon! - The Nutrisystem Consumer Experience Team
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comment to review:

Cancel order

Nutrisystem #2298321
Hello! Thank you for taking the time to review your recent experience with us. We apologize for any confusion or inconvenience caused by our early cancellation fee. We would be glad to look into your account and discuss other options with you. At your earliest convenience please send us an email at consumerexperience@nutrisystem.com with your name, email address, telephone number & recent order number, if you have it. We look forward to helping! Take care. - The Nutrisystem Consumer Experience Team
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comment to review:

Nutrisystem cancellation fee

Nutrisystem #2276349
Hello, Thank you for taking the time to write your review. We are sorry to hear that you had an issue with our cancelation fee. Please send us an email to consumerexperiene@nutrisystem.com with your full name, phone number, and recent order number so that we can assist you in this matter. We hope to hear from you soon! -the Nutrisystem Consumer Experience Team
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