Hello. We are sorry to hear that you were missing so many items. We are happy to see how we can help. Will you please email us at consumerexperience@***.com with the full name and phone number on your account so that we can look into this matter? We look forward to hearing from you soon. -The Nutrisystem Consumer Experience Team
Hello! Thank you for taking the time to review your experience with us. We are sorry to hear about your experience. Please send us an email at consumerexperience@***.com including the full name, email address, phone number and full shipping address associated with your account. Please also mention this review in the subject line and add a description of your complaint in the email body. We look forward to helping! - The Nutrisystem Consumer Experience Team
Hello, Thank you for taking the time to write this review. We are sorry that you have been having trouble getting started. We would love to help. Will you please send us an email to consumerexperience@***.com with the full name and phone number on your account? You can also chat with our Online Support Team from the website to help you get started! We hope to hear from you soon -The Nutrisystem Consumer Experience Team
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1 reply
Guest-2465358#2465358
No, Iโm done with your company. I have been misinformed four times now. Nobody knows what theyโre talking about. Every person tells me not to listen to the person before now Iโm being told that I have to add things and buy things when I specifically specifically ask when I placed the order That all the meals were going to come prepared and the snacks were going to come and I didnโt have anything to worry about and I was told yes..I was reassured..Yes and now Iโm finding out that. Oh no, you only getting enough for one snack a day and you have to supply the rest well whatโs the point of spending all this money if youโre not gonna send me enough to fill every day I specifically ask Iโm going to receive enough for for 28 days and I was told yes repeatedly and now here I am and Iโve already wasted two days of food because I was misinformed twice about how to do the first week of the plan. Iโm done. I am no longer going to be ordering. I will no longer recommend to anyone to do your system. I am not going to pay any fee at this point for canceling Iโm done , your customer service representatives are rude and impatient and yet you donโt have any coaches available to talk to people that are just starting out on the program but itโs my fault because Iโm on a do not call list which is a bunch of crap again.
Hello! Thank you for taking the time to review your experience with us. We are sorry to hear about this issue, but glad to hear it has been resolved. Please send us an email at consumerexperience@***.com including the full name, email address, phone number and full shipping address associated with your account, if you would like us to further review. Please also mention this review in the subject line and add a description of your complaint in the email body. We look forward to helping! - The Nutrisystem Consumer Experience Team
Hello! Thank you for reaching out to us. We do not ship to Mexico. We are so sorry! If you have other questions about our plans, please email us at consumerexperience@***.com. Take care! ~ The Nutrisystem Consumer Experience Team
Hello, We are so sorry for your experience with trying to cancel your plan. We want to help! Please email us at consumerexperience@***.com and include the full name, address, and phone number on your account. Also please include a brief description of your issue as you have described here. We look forward to hearing from you soon! ~ The Nutrisystem Consumer Experience Team
Hello! Thank you for taking the time to review your experience with us. We are sorry to hear about the issues you experienced with your frozen food package as well as trying to reach out to us to report this. We can help. Please send us an email at consumerexperience@***.com including the full name, email address, phone number and full shipping address associated with your account. Please also mention this review in the subject line and add a description of your complaint in the email body. We look forward to helping! - The Nutrisystem Consumer Experience Team
Hi. We would be happy to check on the status of your order. Please send an email to consumerexperience@***.com with your name, shipping and email address. Please mention Pissed Consumer in the subject area. We look forward to hearing from you soon so that we can address your concerns. Enjoy your evening. - The Nutrisystem Consumer Experience Team
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comment to review:
I at this time would like to get my money back if you are not even willing to answer the phone number I was told would give me help!!! Have you ever figured out some older people are not able to do o
Hello. Thank you for reaching out to us. We are happy to help. So we can better assist you with this please email us at consumerexperience@***.com. Please include the full name, email address(if you have one), phone number and full shipping address associated with your account so we can find it to assist you with your concern. We look forward to hearing from you soon.
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comment to review:
I at this time would like to get my money back if you are not even willing to answer the phone number I was told would give me help!!! Have you ever figured out some older people are not able to do o
Hello. Thank you for reaching out to us. We are happy to help. So we can better assist you with this please email us at consumerexperience@***.com. Please include the full name, email address(if you have one), phone number and full shipping address associated with your account so we can find it to assist you with your concern. We look forward to hearing from you soon.
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comment to review:
I at this time would like to get my money back if you are not even willing to answer the phone number I was told would give me help!!! Have you ever figured out some older people are not able to do o
Hello. Thank you for reaching out to us. We are happy to help. So we can better assist you with this please email us at consumerexperience@nutrisystem.com. Please include the full name, email address(if you have one), phone number and full shipping address associated with your account so we can find it to assist you with your concern. We look forward to hearing from you soon.
Hello! Thank you for taking the time to review your experience with us. We are sorry to hear about this issue. We would like to further look into this for you. Please send us an email at consumerexperience@***.com including the full name, email address, phone number and full shipping address associated with your account or reach out via chat for quickest assistance. Please also mention this review in the subject line and add a description of your complaint in the email body. We look forward to helping! - The Nutrisystem Consumer Experience Team
Hello! Thank you for taking the time to review your experience with us. We are sorry to hear about the issues you are experienced after ordering with us. We would like to help you and look into this further. Please send us an email at consumerexperience@***.com including the full name, email address, phone number and full shipping address associated with your account. Please also mention this review in the subject line and add a description of your complaint in the email body. We look forward to helping! - The Nutrisystem Consumer Experience Team
Hello! Thank you for taking the time to review your experience with us. We are sorry to hear about the issues We would like to help delay your order as needed. Please send us an email at consumerexperience@***.com including the full name, email address, phone number and full shipping address associated with your account. Please also mention this review in the subject line and add a description of your complaint in the email body. You may also log into your account, click Edit Next Order, then select Delay/Resume Order as needed. We look forward to helping! - The Nutrisystem Consumer Experience Team
Hello, Thank you for taking the time to write your review. We are happy to take a look and see how we can help. Will you please send us an email with the full name and phone number on the account to consumerexperience@***.com? Be sure to mention this review. We look forward to hearing from you soon. -The Nutrisystem Consumer Experience Team
Hello! Thank you for taking the time to review your experience with us. We are sorry to hear about the issue experienced after ordering with us. We would like to help you and look into this further. Please send us an email at consumerexperience@***.com including the full name, email address, phone number and full shipping address associated with your account. Please also mention this review in the subject line and add a description of your complaint in the email body. Also, please feel free to visit the Self Service Portal in your account to request alternative replacements, as needed. You can find it, here: https://***/jsps_hmr/help/contact.jsp. We look forward to helping! - The Nutrisystem Consumer Experience Team
Hello, We are sorry to hear that there is a delay with your frozen. Will you please all us at 1-800-585-****. We would be happy to take a look for you! -the Nutrisystem Consumer Experience Team
Hello. Thank you for reaching out to us. We apologize. We do not currently ship to Puerto Rico. We understand that this was not the answer you were looking for. We will pass along your feedback. We apologize again. -The Nutrisystem Consumer Experience Team
Hello, Thank you for your message. We would be happy to see how we can help you. Will you please email us at consumerexperience@***.com with your full name and phone number so that we can look into this for you? Be sure to reference this review! We look forward to hearing from you soon! -the Nutrisystem Consumer Experience Team
Hello! Thank you for taking the time to review your experience with us. We are sorry to hear about the issues you experienced while attempting to cancel your auto delivery. We would like to look into this in greater detail in order to help you. Please send us an email at consumerexperience@***.com including the full name, email address, phone number and full shipping address associated with your account. Please also mention this review in the subject line and add a description of your complaint in the email body. We look forward to helping! - The Nutrisystem Consumer Experience Team
Hello! Thank you for taking the time to review your experience with us. We are sorry to hear about the issues you are experienced after ordering with us. We would like to help you and look into this further. Please send us an email at consumerexperience@***.com including the full name, email address, phone number and full shipping address associated with your account. Please also mention this review in the subject line and add a description of your complaint in the email body. We look forward to helping! - The Nutrisystem Consumer Experience Team
Hello, Thank you for your review. We are so sorry to hear this. Please feel free to contact our Program Specialists at 1-800-435-**** for more information regarding pricing, promotions and new plans. They will be happy to assist! We look forward to hearing from you. ~ The Nutrisystem Consumer Experience Team
Hello, Thank you for sharing your experience. We are so sorry to hear about your issues regarding closing your account and the incorrect meals. We would like to look into this further with you. Please email us at consumerexperience@***.com and include the full name and phone number on your account. Also please include a brief description of your issue as you have described here. We look forward to hearing from you. ~ The Nutrisystem Consumer Experience Team
Hello, Thank you for your review. We are so sorry to hear this. We are very sorry to hear some of your items arrived thawed. We want to help and look into this further with you. Please email us at consumerexperience@***.com and include the full name and phone number on your account. Also please include a brief description of your issue as you have described here. We look forward to hearing from you. ~ The Nutrisystem Consumer Experience Team
Hello! Thank you for taking the time to review your experience with us. We are sorry to hear about the issue you experienced after speaking to one of our Weight Loss Support Coaches. We want to help make this right for you. Please send us an email at consumerexperience@***.com including the full name, email address, phone number and full shipping address associated with your account. Please also mention this review in the subject line and add a description of your complaint in the email body. We look forward to helping! - The Nutrisystem Consumer Experience Team
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comment to review:
I have had horrible gas pains and bloating with Nutrisystem.
Hello, Thank you for your review. We are so sorry to hear this. We want to help and look into this further with you. Please email us at consumerexperience@nutrisystem.com and include the full name and phone number on your account. Also please include a brief description of your issue as you have described here. We look forward to hearing from you. ~ The Nutrisystem Consumer Experience Team
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comment to review:
I have had horrible gas pains and bloating with Nutrisystem.
Hello, Thank you for your review. We are so sorry for your experience. We want to help! You can also email us at consumerexperience@nutrisystem.com and include the full name and phone number on your account. Also please include a brief description of your issue as you have described here. We look forward to hearing from you. ~ The Nutrisystem Consumer Experience Team
Hello, We are so sorry to hear about your experience. We want to help you with this. To better assist you, please email us at consumerexperience@nutrisystem.com with your name, and phone number on the account. Also include a brief description of your issue as you have described here. We look forward to hearing from you soon. ~ The Nutrisystem Consumer Experience Team
Hello! Thank you for your review and for sharing your experience. We can check the details of your plan and help! Please send us an email at consumerexperience@nutrisystem.com with the full name, address, and phone number on your account. We look forward to hearing from you! - The Nutrisystem Consumer Experience Team
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comment to review:
Customer service employees being very rude and giving me attiude for no reason
Hi. Thanks for taking the time to write your review and bringing this to our attention. Our apologies for the inconvenience. If you would like for us to look into this further for you, please send an email to consumerexperience@nutrisystem.com. Please include your details and refer to this review. We look forward to hearing from you soon. Have a good day. - The Nutrisystem Consumer Experience Team
Hello, thank you for taking the time to share your experience. We are sorry to hear that you have received incorrect items multiple times. Apologies for the inconvenience. If you would like for us to look into this further for you, please send an email to consumerexperience@nutrisystem.com. Please include your details about this issue along and refer to this review. We look forward to hearing from you soon. Have a good day. - The Nutrisystem Consumer Experience Team
Hello, Thank you for your review. We are so sorry for your experience. We want to help! Please email us at consumerexperience@nutrisystem.com and include the full name and phone number on your account. Also please include a brief description of your issue as you have described here. You may also reach us via Live Chat on our website, www.nutrisystem.com. We look forward to hearing from you soon! - The Nutrisystem Consumer Experience Team
Hello, Thank you for your review. We are so sorry for your experience. We want to help! Please email us at consumerexperience@nutrisystem.com and include the full name and phone number on your account. Also please include a brief description of your issue as you have described here. We look forward to hearing from you. ~ The Nutrisystem Consumer Experience Team
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comment to review:
One of the worst customer service experiences I have ever had in my life
Hello, Thank you for your review. We are very sorry to hear about your experience and would like to review this situation further for you. To better assist you please email us at consumerexperience@nutrisystem.com and include the full name and phone number on your account. Also please include a brief description of your issue as you have described here and reference this review. We look forward to hearing from you! -The Nutrisystem Consumer Experience Team
Hello, Thank you for your review. We are so sorry for your experience. We want to help! Please reach us via Live Chat under "Contact Us" from our website at www.nutrisystem.com. You can also email us at consumerexperience@nutrisystem.com and include the full name and phone number on your account. Also please include a brief description of your issue as you have described here. We look forward to hearing from you. ~ The Nutrisystem Consumer Experience Team
Hello, Thank you for your review. We are sorry for your experience. We can review your account. Please reach us via Live Chat under "Contact Us" from our website at www.nutrisystem.com. You can also email us at consumerexperience@nutrisystem.com and include the full name and phone number on your account. Also please include a brief description of your issue as you have described here. We look forward to hearing from you. ~ The Nutrisystem Consumer Experience Team
Hello, Thank you for your review. We are very sorry to hear of this. Please email us at consumerexperience@nutrisystem.com and include the full name, shipping address, and phone number on your account. Also please include a brief description of your issue as you have described here. For quicker assistance, please feel free to chat in with our Online Support Coaches at www.nutrisystem.com. We look forward to hearing from you. ~ The Nutrisystem Consumer Experience Team
Hello, Thank you for your review. We are very sorry to hear of this. You may also speak with our Weight Loss Coaches regarding your progress at 1-800-585-5483. Please email us at consumerexperience@nutrisystem.com and include the full name, shipping address, and phone number on your account. Also please include a brief description of your issue as you have described here. We look forward to hearing from you. ~ The Nutrisystem Consumer Experience Team
Hello, Thank you for your review. We are very sorry to hear of this. We apologize for any longer hold times. Please email us at consumerexperience@nutrisystem.com and include the full name, shipping address, and phone number on your account. Also please include a brief description of your issue as you have described here. For quicker assistance, please feel free to chat with our Online Support Coaches at www.nutrisystem.com. We look forward to hearing from you. ~ The Nutrisystem Consumer Experience Team
Hello, Thank you for your review. We are very sorry to hear of this. You may also speak with our Weight Loss Coaches regarding your progress at 1-800-585-5483. Please email us at consumerexperience@nutrisystem.com and include the full name, shipping address, and phone number on your account. Also please include a brief description of your issue as you have described here. We look forward to hearing from you. ~ The Nutrisystem Consumer Experience Team
Hello, Thank you for your review. We can check your account. Please email us at consumerexperience@nutrisystem.com and include the full name, shipping address, and phone number on your account. Also please include a brief description of your issue as you have described here. We look forward to hearing from you. ~ The Nutrisystem Consumer Experience Team
Hello, Thank you for your review. We can check your account. Please email us at consumerexperience@nutrisystem.com and include the full name, shipping address, and phone number on your account. Also please include a brief description of your issue as you have described here. We look forward to hearing from you. ~ The Nutrisystem Consumer Experience Team
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comment to review:
Signed up for partner plan, paid for 4 weeks. Money taken by Nutrisystem.
Hello, Thank you for your review. We are so sorry for your experience. We can check your account. Please email us at consumerexperience@nutrisystem.com and include the full name, shipping address, and phone number on your account. Also please include a brief description of your issue as you have described here. We look forward to hearing from you. ~ The Nutrisystem Consumer Experience Team
Hello, Thank you for your review. We can check your account. Please email us at consumerexperience@nutrisystem.com and include the full name, shipping address, and phone number on your account. Also please include a brief description of your issue as you have described here. We look forward to hearing from you. ~ The Nutrisystem Consumer Experience Team
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comment to review:
Signed up for partner plan, paid for 4 weeks. Money taken by Nutrisystem.
Hello! Thank you for taking the time to update your review. We are happy to be connecting with you and helping you resolve your concerns. If there is more that we can do to help out, you can reach us via chat from our website or by emailing us at consumerexperience@nutrisystem.com. Thank you again for your feedback! Have a wonderful day! -The Nutrisystem Consumer Experience Team
Hello, Thank you for your comment. We are sorry to hear that you would like to end your plan. Please give us a call at 1-800-585-5483, option 1 followed by option 6, or start a chat with our Online Support Team from the website. We look forward to hearing from you! -the Nutrisystem Consumer Experience Team
Hello, We are so sorry for your experience. We want to help! Please email us at consumerexperience@nutrisystem.com and include the full name and phone number on your account. Also please include a brief description of your issue as you have described here. We look forward to hearing from you. ~ The Nutrisystem Consumer Experience Team
Hello! Thank you for reviewing your recent order with us. We are very sorry to hear that your order was incorrect. We would like to help rectify this with you. Please send us an email at consumerexperience@nutrisystem.com so we can best assist you. In your email, please provide us with your full name, telephone number, email address and order number, if you have it. We hope to hear from you soon! - The Nutrisystem Consumer Experience Team
Hello! Thank you for taking the time to review your recent experience with us. We apologize for any confusion or inconvenience caused by our early cancellation fee. We would be glad to look into your account and discuss other options with you. At your earliest convenience please send us an email at consumerexperience@nutrisystem.com with your name, email address, telephone number & recent order number, if you have it. We look forward to helping! Take care. - The Nutrisystem Consumer Experience Team
Hello, Thank you for taking the time to write your review. We are sorry to hear that you had an issue with our cancelation fee. Please send us an email to consumerexperiene@nutrisystem.com with your full name, phone number, and recent order number so that we can assist you in this matter. We hope to hear from you soon! -the Nutrisystem Consumer Experience Team
27 Missing Items in the frozen shipment
ABHORRANT REFUND POLICY watch out for this!!
Everything about this is horrible
Turkey Sausage and Egg Muffins are stale
Plan I can get in Guadalajara Mexico
Not possible to cancel on line
Complain
Where is my second shipment?!?
I at this time would like to get my money back if you are not even willing to answer the phone number I was told would give me help!!! Have you ever figured out some older people are not able to do o
I at this time would like to get my money back if you are not even willing to answer the phone number I was told would give me help!!! Have you ever figured out some older people are not able to do o
I at this time would like to get my money back if you are not even willing to answer the phone number I was told would give me help!!! Have you ever figured out some older people are not able to do o
I did not get my shakes in my order box, I didnโt receive my protein shake and my delivery box workd
Didnโt answer phone left me on hold
Terminate delivery
To get refund owed to me
Defective order
No delivery frozen food only dry food canโt stay on diet??
Do you ship to Puerto Rico?
I need a bill/statement for my purchase.
Stole money
Terrible Food for the price, marginal service
Get all of the guides sent to my address
Awful!
Frozen food arrived thawed
Being a beginner in this food program is a little challenging to navigate through. I am not very technically savvy, so I called and set up an appointment with a coach who was supposed to send me an em
I have had horrible gas pains and bloating with Nutrisystem.
I have had horrible gas pains and bloating with Nutrisystem.
Can't reach customers serve. Incomplete orders delays in shipping quality of food removal of good products m
Need to see how long is 50% off all of plans ?
Customer service employees being very rude and giving me attiude for no reason
Constant errors
Delivery Issues
Billing
One of the worst customer service experiences I have ever had in my life
Cancel order c17888****
Refund
Returning a shipment
Please cancel my next order
Returning a shipment
Please cancel my next order
Horrible
Cancel
Signed up for partner plan, paid for 4 weeks. Money taken by Nutrisystem.
Confirm menu changes
Signed up for partner plan, paid for 4 weeks. Money taken by Nutrisystem.
Information keep getting shipments. Only paid for 3 months. Please cancel my subscription.
Very sick after 1st meal. Problem canceling
I want to talk with someone.
Cancel order
Nutrisystem cancellation fee