New Reviewer
Absolutely horrible performance. Tried it twice, NEVER again. First order their system cut off the apartment number, I contacted them and was told it was fine, the driver had it- short story, no he didn't. Second order is now an hour past the given delivery time. ...
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2 comments
#1186137

Ok....let me be clear. YES!

Why, it does take you calling us to know that there is no dasher on the order!!!! How else do u expect us to know about it?

We don't have a fancy alert system telling us which orders don't have a dasher yet. More times than not, the restaurant is calling us to ask where the dasher is.

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ID
#778210 Review #778210 is a subjective opinion of poster.
Location
Falls Church, Virginia
Service
Doordash Delivery Service
Pros
  • Restaurant selection
Cons
  • Customer service and much more
  • Failed estimated arrival time
  • I had to call before they bother to get a driver assigned
Reason of review
poor service resulting in bad quality
Loss
$55
Preferred solution
I would like a full refund, barring that, at a minimum refund the tip, delivery fee, and half the order cost as I had to go out and get replacement food.