Paola F Plu
Kia Motors Finance - Made false derogatory note on credit
1. Leased vehicle with Kia 2. Made all payments on time 3. Made final payment ahead of due date (term of lease fees, wear/tear costs and final payment) - on February 28 4. Never heard from them for months 5. They started calling about an outstanding amount - May, 2020 6. Asked for a bill with description outstanding amount. They were going to send me a bill. Never did. 7. They called at least three other times. Still no bill or statement received 8. They sent a letter on June 23 stating account was paid in full and closed. 9. July 28 they made a derogatory remark on my credit 10. Called to ask why - they state I have an outstanding balance. I asked for a bill 11. Still have not received a bill 12. Credit impact: Down 40 points! This was after I had a nightmare of a time dealing with my lease and how they manage monthly payments and annual tax payments. They are constantly causing late payments because they do not know how to attribute tax payments and separate them from monthly payments.....even though I paid separately to track the tax payment. NEVER AGAIN!!!
User's recommendation: Stay away from KIA!!!!
Kia Motors Finance Leasing
- Poor management of accounts
correction on credit bureau
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