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San Marcos Veterinary Clinic - Great Veterinarian Gone and Dismal Office & Vet Support

San Marcos Veterinary Clinic - Great Veterinarian Gone and Dismal Office & Vet Support
San Marcos Veterinary Clinic - Great Veterinarian Gone and Dismal Office & Vet Support
San Marcos Veterinary Clinic - Great Veterinarian Gone and Dismal Office & Vet Support
After bringing our Yorkie here during his first two years, a break, and later an additional two years, we have completely given up on this practice. Dr. Brianna Campbell was our Yorkies first vet, provided excellent general care and, more importantly, also provided a...
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ID
#3446086 Review #3446086 is a subjective opinion of poster.
Location
San Marcos, California
Preferred solution
Improve the dismal office and vet support

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Carbon Health - Beware, this practice charged an exam fee for a Covid test.

Carbon Health - Beware, this practice charged an exam fee for a Covid test.
Carbon Health - Beware, this practice charged an exam fee for a Covid test.
Original review updated by user Feb 05, 2022
Beware, this practice charged an exam fee for a Covid test. It was difficult to find an available appointment for a Covid test during the second week of January. Fortunately, Carbon Health Urgent Care had an opened San Marcos appointment for Monday the next day,...
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ID
#3317380 Review #3317380 is a subjective opinion of poster.
Location
San Marcos, California
Pros
  • Available covid tests but hidden fees
Cons
  • 3 mins exam without consent is billed for 30-44 mins
  • Carbon will not refund back to medicare
  • Doctor assistant charge for an exam without consent
Preferred solution
Full refund to Medicare

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Rancho Bernardo Towing - Deeply Disappointing Road Assistance after 45 Years of Membership

Rancho Bernardo Towing - Deeply Disappointing Road Assistance after 45 Years of Membership
I am a longtime AAA member. I reported this lack of road service to AAA who in turn furnished to me the name of this contractor. Last year, a large dash light warned me of low tire pressure on the freeway. Quickly leaving the freeway, my wife, our dog, and I arrived at...
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ID
#3281663 Review #3281663 is a subjective opinion of poster.
Location
San Diego, California
Pros
  • Quick response time
Cons
  • Did not change tire
Preferred solution
The company needs to better train its employees to steadfastly change deflating or deflated tires instead of allowing its employees to suggest to car owner(s) to drive on re-inflated tires.

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Mercedes Benz Of Escondido - Report that the Service Department has deteriorated over the years

Mercedes Benz Of Escondido - Report that the Service Department has deteriorated over the years
Mercedes Benz Of Escondido - Report that the Service Department has deteriorated over the years
Mercedes Benz Of Escondido - Report that the Service Department has deteriorated over the years
Mercedes Benz Of Escondido - Report that the Service Department has deteriorated over the years
Mercedes Benz Of Escondido - Report that the Service Department has deteriorated over the years
Mercedes Benz Of Escondido - Report that the Service Department has deteriorated over the years
Original review updated by user Oct 23, 2021
The dealership's Service Department, mainly due to its service advisors, has deteriorated over the years. Former top service advisors Larry Hastings and later Anna Almasri were courteous, thoughtful, honest, and promptly delivered a repaired car as promised. However,...
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1 comment
#2085259

Thank you for heads up

ID
#3001030 Review #3001030 is a subjective opinion of poster.
Preferred solution
I do not think that there is a solution to the Service Department's poor customer service, aggressive tire selling, or an overcharge.

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MarcyPro - Questionable Business Practices

MarcyPro - Questionable Business Practices
MarcyPro - Questionable Business Practices
MarcyPro - Questionable Business Practices
Impex Fitness headquartered in Pomona CA This home gym equipment company is a poorly run business with questionable business practices. Its too bad that this review is under the companys corporate name and not under its many brands name so that many readers will miss this review. With the pandemic and gym closures, this company has affordable home gym equipment in-stock and available. However, after poor experiences with two orders resulting in two credit card charge disputes and reports to the Better Business Bureau and to the CA Attorneys General Office following the second order, I do not think that I will purchase more of, or recommend, this company's brands of home gym equipment. On October 27, 2020, I purchased a home gym, Marcy MWM-4965. On November 8, 2020, I reported to the company a damaged Part #8 and requested a replacement part. On November 9, company employee Erika replied, "Please allow 24 to 48 hours for the order to process and 5-7 days for delivery depending on your location". On November 22, I inquired about the replacement part. On November 23, Erika replied, "...the order was on back order (sic) we got the part in, order will ship out tomorrow and email will be sent with tracking information". On November 25, I inquired about the replacement part. That same day, Erika replied, "The order is being shipped out this week (sic) we are just having delays with our shippers". As of today, December 3, 2020, I have not received a tracking number or the replacement part. I have notified the Better Business Bureau and the CA Attorneys General Office. A previous experience with the company should have warned me of its questionable business practices. On October 20, 2020, I ordered the Marcy MD-9010G, a Smith Machine/Cage System. After realizing that the Marcy MD-9010G required Olympic weights that cost MORE than the Smith Machine/Cage System, on October 26, I emailed and requested cancellation. I received two Marcy form replies. I repeated my request but Marcy sent another form reply. Subsequently, I telephoned Marcy but was on Hold for 29 minutes and did not get through. That same day, Marcy finally emailed, Order has been shipped, if you want to cancel order (sic) there will be restocking fee of 15% and shipping cost coming back to Marcy. I replied, As your Order Status webpage states, AWAITING SHIPMENT, and not as you stated in your email quoted below Order has been shipped, I should not be penalized with a restocking fee of 15%...my credit card company has been notified and, shortly, I will document your business practices with the Better Business Bureau and with the CA Attorneys General Office. Marcy later emailed that my order is now Cancelled. This first order should have served as a red flag, a warning sign of this companys questionable business practices.

User's recommendation: Please carefully consider purchasing from this company and also please read the many other reviews on this company at other websites.

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1 comment
#1967254

helpful info

ID
#2319151 Review #2319151 is a subjective opinion of poster.
Product
Marcypro Home Gym Exerciser
Pros
  • Home gym equipment available during pandemic
Cons
  • Questionable business practices regarding cancellation
  • Company has not shipped a replacement part after 4 weeks
Loss
$646
Preferred solution
Deliver product or service ordered

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Pearson Animal Hospital - Report of Disappointed, Overpriced, and Lacking Services

Pearson Animal Hospital - Report of Disappointed, Overpriced, and Lacking Services
We just re-checked Dr. Pearson's license, first checked three years ago before our dog's first visit. We are shocked to learn that the CA Veterinary Medical Board placed Dr. Pearson on five years probation, effective September 19, 2019. On July 26, 2019, The State of...
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3 comments
#2074670

***

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ID
#2146869 Review #2146869 is a subjective opinion of poster.
Location
San Marcos, California
Service
Pearson Animal Hospital Pet Medical Service
Cons
  • Disappoint and poor wound care
  • Higher prices
  • Poor wound care
Preferred solution
Document this practice's disappointing new prices and lack of complete care

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Doche Family Dental - Long Wait Time - Dentist a No-show

I completed my third appointment at this practice. Nothing great and nothing extremely bad at this establishment. However, my wife, who is on my dental insurance, had previously completed one appointment at this practice but could not complete her recent second appointment, a cleaning and a filling. After thirty minutes in the waiting room, the dental hygienist called her in, started, and completed the cleaning; however, the practice kept her waiting an extra hour for a scheduled filling. The staff was not helpful unless my wife directly inquired about the wait multiple times. After an hour wait and no dentist, my wife left. In closing, if you need a filling, this place is not the place. Please keep looking.
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ID
#1514779 Review #1514779 is a subjective opinion of poster.
Location
Oceanside-Escondido, California
Reason of review
One hour wait
Preferred solution
Practice should improve its service and apologize

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Door Dorks - Unfriendly Repair Person, Overpriced, & Over-rated

Door Dorks - Unfriendly Repair Person, Overpriced, & Over-rated
A garage door spring broke and I Googled "garage door repairs San Marcos". Door Dorks displayed prominently with a favorable 56 Google 5-stars rating so that I read some of its reviews, "Jacob is friendly" and business does a good job. I gave Door Dorks a try, a big mistake. After I made an appointment last Friday and Jacob came to service the call, Jacob was disappointingly not friendly at all. Though friendliness isn't a requirement for the job, Jacob was more abrupt and taciturn, no sign of politeness. I have wondered about and questioned the accuracy of the Google, and later, the Yelp, reviews of Door Dorks. Moving on, oddly, I did not receive a written estimate before the repair; Jacob only said, "The office told you the price? Looking at your door, anywhere between $250 and $300" for one spring for a single garage in a two single garage newer home. I mentioned that the size of his new spring did not match the size of the broken very short spring. Repairmen usually explain their choice of parts and work to the novice customer when asked; however, Jacob only answered, "I know my work than you, a longer spring lasts longer (I wondered why but an answer was not obviously forthcoming), but I can put in a shorter spring if you want". On the receipt, the single "218Rx30" spring cost $139.98, a very high mark-up, and labor $95, for a total bill of $234.98. Other garage door repair persons always asked before placing their business' emblem and phone number sticker next to the manual garage door opener in my homes. Unknown to me, after Jacob had finished the repair, without asking, Jacob gratuitously removed the previous garage door repair person's business emblem and phone number sticker and wire-stapled his non-sticking business emblem below the manual garage door opener. Doubting that I will use Jacob's service in the future in view of Jacob's behavior and high bill, I removed his stapled business emblem; as a result, I have two needlessly small holes to spackle now. If the car, earlier stuck inside the garage, had not been needed, I would have preferred my regular garage door opener installer and repair shop with a friendly office staff, friendly repair people, and a very friendly and helpful owner, but, unfortunately, the office was on voicemail that Friday and I had to, VERY REGRETFULLY, settle on this over-rated business.
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ID
#1240395 Review #1240395 is a subjective opinion of poster.
Location
San Marcos, California
Service
Door Dorks Garage Door Repair
Reason of review
Poor customer service, Pricing issue, and Google & Yelp Review Over-rated

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Oberto - Extensive Molds in Unopened Beef Jerky Package and 8 Months Before "Best By" Date

Oberto - Extensive Molds in Unopened Beef Jerky Package and 8 Months Before "Best By" Date
Oberto - Extensive Molds in Unopened Beef Jerky Package and 8 Months Before "Best By" Date
I had purchased a package of Oberto Original Beef Jerky 10 oz from amazon last year, received sealed and unopened, with a "Best By 05Jan18" date. On April 18, 2017, at least eight months before the product's Best By date, I discovered, via the package's clear windows, an abundance of white molds inside the still sealed and unopened package. On the same day, at 11:34 a.m., I telephoned the company's consumer inquiries department, whose telephone number is listed on the lower back of the package, reported the extensive white molds, and requested a replacement or refund under warranty. The company's representative was hesitant in honoring a replacement or refund. The representative stated that I should contact amazon. I replied that my purchase is more than 30 days ago and that amazon will not honor a return or refund; I requested that the company honors its warranty. The representative repeated that I should contact amazon.
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2 comments
#1322902

don't be a poos its like 4$

#1493694
@Urmom

$12 here

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ID
#1040295 Review #1040295 is a subjective opinion of poster.
Product
Oberto Original Beef Jerky
Cons
  • Unhelpful consumer inquiries representative
Reason of review
Warranty issue
Loss
$8
Preferred solution
Oberto should honor the product's warranty for a replacement or refund

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Taxact - Missing Guaranteed and Lockedin Filing Fee; High Regular Fee for Federal and State Filing

Unaware, TaxAct Online had downgraded me from Premium filing (1040 with capital gains) to a simpler Plus filing (1040 with Schedule A and associated forms) for tax year 2016. I had been using TaxAct Online for at least 10 years. However, this year, TaxAct Online deleted my repeat-customer-guaranteed and locked-in $26.95 filing fee for Premium filing and charged me $40 for a simpler Plus filing. I had previously paid $16.95 or less for its Plus filing before using only once its Premium filing. I immediately telephoned TaxAct Online and reported the pricing discrepancy; the customer service representative lowered the Plus filing fee to $35, still above $16.95. After a day, I received a customer service representative emailed response; she lowered the Plus filing fee to $26.95, the previously guaranteed and lock-in Premium filing fee though I was using a simpler and less expensive Plus filing service. Since the higher pricing snafu is TaxAct Online mistake, "No, Thank you, TaxAct". Via an online search, I found many inexpensive filing services or free filing services with ads. One online filing service have no ads and offered everything that I needed at $0 cost. The only disadvantage at this competitor's filing service is that this year's tax data and info is not transferable to next year's filing. However, after completing TaxAct Online data input this year but surprised by TaxAct high regular pricing for a simple product, re-entering data on a competitor's online filing service is no biggie. Until TaxAct Online gets its act together, I would, and recommend that you, avoid TaxAct Online.
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ID
#1023405 Review #1023405 is a subjective opinion of poster.
Product
Taxact Tax Software
Pros
  • Previous years guaranteed low pricing for regular customers
Cons
  • Company losing my guaranteed low pricing this year
Reason of review
Pricing issue