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Verified Reviewer Junior Reviewer

IDme - Customer service

3.0
I needed to verify my identity to collect PUA in Pennsylvania, mostly since there was so much fraud involved, but eventually on 12/8/2020 was able thru an online portal to verify that i am who I said I was. After agreeing to allow PA access to my IDme account my PUA claim should have been payable, however PA still hasn't received my identity verification information. Today is 2/1/2021, 2 months after identity verification was completed. All inquiries to IDme, which can only be done via email(no phone # provided) have come back with automated replies then nothing. NOTHING. My PUA claim still isn't being paid meanwhile myself and my family suffer since according to the Commonwealth of Pennsylvania I still have not proven who I am, WTF?I

User's recommendation: only use this service if there's no other options given. Companies...beware.

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ID
#2402352 Review #2402352 is a subjective opinion of poster.
Cons
  • Dont deliver what they promise
Preferred solution
Deliver product or service ordered

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Verified Reviewer Junior Reviewer

1.0
Facebook - They suck ***
Facebook - They suck ***
Facebook - They suck ***
Facebook - They suck ***
Update by user Dec 27, 2020

Still have no way to contact customer service or anyone who works for FB. Yet the so called Community Standards are violated daily, as long as there's no "real" people in the nude picture, your golden.

So if it's Jessica Rabbits books it ok to post. Oh and you can...

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ID
#2340584 Review #2340584 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania

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Verified Reviewer Junior Reviewer

Swing Lifestyle - Customer Service is lacking

4.0
Update by user Sep 16, 2020

Ironically after sending a copy of my review on PissedConsumer.com to Swinglifestyle.com, I magically got an email( on a new account) from SLS with a password reset link!!!! Im back online with them but no apology or comped anything. Thank you PissedConsumer.com for helping me get my account on SLS back!!°

Original review posted by user Sep 16, 2020
I have a profile on SLS site and don't remember my password. The email account I use to access that profile/account I've been locked out of. No other way to contact SLS customer service if you cannot access account. SLS always took my membership fees out of my bank account on time but can't send an email with some type of resolution? Done being nice, not happy at all.
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ID
#2172410 Review #2172410 is a subjective opinion of poster.
Service
Swing Lifestyle Customer Care
Pros
  • Meet new people
Cons
  • Login help needed
Preferred solution
Let the company propose a solution

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Verified Reviewer Junior Reviewer

Swing Lifestyle - Terrible customer service

2.8
I can't access my profile for 2 reasons, I lost my phone and got locked out of email associated with my SLS account. I repeatedly attempted to contact SLS thru the website, nothing ever came of that Now its the 11th and I joined pissedconsumer on the 6th....still nothing. But my subscription always was collected on time.. Email is carolynnelson5178@***.com Phone # 267 612 **** sexynellie46 is my screen name carolynnelson51@***.com is the email on my account. Your move now....it is now 9/16/2020, I'm still locked out of Yahoo email and cannot access my profile on your site. Still no reply or resolution to my problem?

User's recommendation: Do not lose your password.

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ID
#2110236 Review #2110236 is a subjective opinion of poster.
Location
Centereach, New York

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Verified Reviewer Junior Reviewer

Swing Lifestyle - Account access

3.1
Locked out if email account used to create profile, and forgot profile password and cannot access either. Email that was used to create SLS profile. I am not paying for any subscription until I'm able to access my profile.

User's recommendation: use a paid password manager or write down all app passwords, read the fine print also!

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ID
#2106916 Review #2106916 is a subjective opinion of poster.
Product
Swing Lifestyle Account
Pros
  • Good site
Cons
  • Hard to reach customer service
  • Password is lost or compromised
Preferred solution
make setting a new password possible and changing email address on account