Profile Info
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Omak, Washington
Walmart - Not refunding canceled order
Upon filing a complaint on here and in with the better Business bureau magically the next day I got an email saying that my order was canceled and I was refunded. So I checked my card and they only refunded me $5.32 out of $175!
I called them immediately to see what was going on and the representative tells me that out of all the times that I called nobody put it through to the right department they just said that they were or something along those lines and that he was going to but I have to wait another 48 hours so I waited another 48 hours and still nothing and I call him back and now they keep giving me the runaround still and now I have to wait another 10 days possibly! I'm absolutely livid
Upon calling the 800 number, I was told they would cancel it, refund the money, and it would be available within 3 hours. The $16 has been refunded, but not the $175. I've called several times and just got run around, basically saying 10 days, then another 24 hours, then it was 48-72 hours, then back to 24. It is now the 30th of the month and still nothing.
I told them I was calling the BBB and filing a complaint and talking to an attorney about filing a lawsuit. They begged me for one more chance to try and fix the issue, but still nothing.
- It was helpful if disabled
- Violate own return policies
Preferred solution: Full refund
Thank You for Your Reply! We are processing your message.
Your comment will appear after moderation