New Reviewer
DHgate - Items Not Received
My item never arrived I called to see if i3 can get my money back the customer rep was very rude and said that he wasn't a customer service rep for dhgate User's recommendation: Never order from here
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1 comment
#1905596

Hi Juliane, We checked your order is already in dispute. The seller is already notified regarding your complaint.

If you cannot reach an agreement with the seller after 5 days, you can request for DHgate mediation so our Resolution Center can assign an analyst to help you resolve the case. 1.Log in to your DHgate account 2.Click “My Dhgate” link found at the upper right side of the home page 3.Click “My Orders” 4.Find the order under “Dispute Orders” tab 5.Once you find the order, click “View Dispute Detail” or “Pending Seller’s Agreement” link 6.Please click “Escalate Dispute” button or “Request DHgate Mediation” to proceed.

ID
#2098951 Review #2098951 is a subjective opinion of poster.
Service
Dhgate Shipping Service
Preferred solution
Full refund