Safe Auto Insurance Review from Avondale Estates, Georgia
When I joined this insurance company I thought the coverage was great for a great price, HOWEVER, they never sent the paperwork I needed to cancel the extra coverage I didn't need then canceled my insurance 1 day past my due date (that I paid) then continued to charge me for the extra coverage. When I called to find out what was going on they reversed the charges and so I thought everything was fine until I received a notice of cancellation AGAIN 10 days before my bill was even due. When I called to find out what was going on I was told the bill was sent out before they reversed the charges and had to pay for the next month to get my insurance back on?!?! Why would I have to pay more when I didn't even receive my whole 30 days of insurance to begin with. Why would you reverse a charge if yorker company did nothing wrong? Then tell me I ALSO had a reinstatement fee as well what? I didn't even get the entire 30 days of insurance I ALREADY PAID FOR? SAFE AUTO are crooks. Don't waste your time or money there are a lot of other GREAT insurance companies out there for a lot less that MUCH better customer service (which only 2 people I spoke with had and they were not supervisors- the supervisors didn't even TRY to listen and just spoke over me) go with gieco there much better- I will NEVER use this company or RECOMMEND this company EVER. Very bad business practices.
Avondale Estates, Georgia
Reason of review
Poor customer service
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.