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Midas - Fraudulent activities

I paid Midas $2300 to install an engine in my 2006 dodge magnum. The manager told me that the engine was locked up. I clearly told him that it would be a uphill battle for me to get a replacement so I told him that I would send a flatbed to pick up my vehicle, but he insisted that I leave the vehicle there for a few more days so that the mechanic can finish the installation. A couple of days later I was told that my vehicle was ready to be picked up so I had it towed home. A couple of months later I had my vehicle towed to a mechanic shop to get an estimate and during the mechanic inspection he found that the engine was just sitting inside the frame not bolted to the transmission, loose hoses, and front wheel drive not connected. So I filed a complaint with Midas corporate office and I was notified by the General manager named tony who told me that the store manager told him that they left everything loose so it would be easier for them to replace the defective engine. Which is clearly not true. Moreover, the General manager told me that the only thing he would do is to have me to have the car towed back to the Midas shop and they would work between other jobs to finish installing the engine. He didnt pay for towing. I had the vehicles towed back to Midas and I notified the manager that the car is running good prior to returning it to them. Approximately 2 weeks later I was notified by Midas and told that my starter was no good. I told the manager that I had the new starter installed approximately two hours before I had the vehicle towed to their shop. After filing another complaint the General manager called me again and decided to have them to swap the starter so they removed it and I returned it to the auto parts store. During the return of the starter the manager checked the returned starter to find that nothing was wrong with it, but he did replace it. So I dropped it off at Midas then several hours later I was called ant told that my car was ready. Unfortunately, as soon as my car left Midas lot it had no power so I had the driver pull over my car and I checked it out then called Midas store manager and told him what happened and he told me that I need a throttle body for my car. He said the sensor cut the power down to avoid damaging the engine. I told him that prior to them replacing my engine I was driving the car and had no problems with my throttle body. The only problem I had with my car original engine was that it had a very loud knock. While waiting for the flatbed to pickup my vehicle I checked my fluids to find that the car was two quarts low on oil, low antifreeze, and they didnt charge my air conditioning because it blows out hot air. Prior to taking my vehicle to Midas my air conditioner worked very well. I was charged for oil and Freon for charging air conditioner plus labor I told the store manager that I will see them in court. Shortly after, the General manager called me and told me that the store manager said that my throttle body was no good. I explained to him just like I did to the store manager, the car was running great prior to the second visit and all they had to do was finish the engine installation.

User's recommendation: Beware of Midas fraudulent activities. It will cost you $$$$.

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ID
#2201480 Review #2201480 is a subjective opinion of poster.
Loss
$300
Preferred solution
Full refund

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Issue with Midas employees

I paid a Midas shop in Benton Harbor, Michigan approximately $2,300 to install an engine in my vehicle. Unfortunately, I was notified by mechanic that the engine was no good. He asked me would I have them to remove the engine again and replace the engine. I clearly told him that I will pick up my vehicle because it will probably be a long battle with the guy that I purchased the engine from. So he told me that I had to wait until the mechanic put everything back together. So i waited and then I picked up my vehicle later. Nevertheless, a couple days ago I had my vehicle towed to a different mechanic shop. The mechanic called me and asked me why was my engine just sitting inside of the frame of my car and not installed, and he also told me that other parts were also still unhooked. I called Midas manager Gregg and shared the information with him, and Gregg told me that they left everything unhooked just in case I wanted them to change the defective engine.I told him I never agreed to their fraudulent act. At no time did the manager attempt to resolve this issue. The following day I called Midas and left message with the assistant manager requesting that the manager return my call if he is willing to resolve this issue by finishing the engine installation that they previously got paid to do. Unfortunately, I havent received any call from Midas manager yet.

User's recommendation: Beware.

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ID
#2126334 Review #2126334 is a subjective opinion of poster.
Location
Benton, Michigan
Loss
$2300
Preferred solution
Let the company propose a solution

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Update by user Aug 03, 2020

Waiting for Attorney General to arbitrate this issue

Original review posted by user Aug 03, 2020
I purchased wheels and tires from discounted wheel warehouse but upon receipt of the wheels I noticed some scratches on wheels. I e-mailed them and sent pictures but received no response. Therefore, I called them and...
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1 comment
#1904656

Wow, that’s terrible. What has Happened to legit internet shopping. I will spread the word over social media.

ID
#2095858 Review #2095858 is a subjective opinion of poster.
Pros
  • Never again
Cons
  • Very poor
Loss
$1438
Preferred solution
Deliver product or service ordered