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Angela C Ins
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Tupelo, Mississippi, United States
Angela C Ins

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Memphis, Tennessee

Temu - They sell crap products yet when u try n return for a refund they refuse to assist

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Temu - They sell crap products yet when u try n return for a refund they refuse to assist
Updated by user Oct 10, 2026

They refuse to help meThey have offered a refund of 98.00 for a 359. Purchase.They are doing absolutely nothing to help me return this to get a refund

Original review Sep 25, 2026

I've made several purchases over the years from Temu. I've never complained about anything to them nor requested a refund.

Yet, on August 4th, I ordered an ebike from them.

I spent two weeks assembling this bike, and reassembling this bike, it's defective. They refuse to refund the money for this purchase or assist me.

Loss:
$345
Pros:
  • Easy to order
Cons:
  • Crap products

Preferred solution: Full refund

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Angela C Ins

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Oakland, Tennessee

Temu - They take your money fast yet when there's an issue and u need a refund they refuse. Must be Muslim

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Updated by user Oct 08, 2026

This company is full of foreigners. They do not want to assist me with the return and refund due to its a large amount of money.I have dealt with them for about 10 years and never called for a refund about all the crap products I have received in the past.

I've either thrown it away or given it away.

Yet they do not want to assist me with this 360. Crap product return and refund

Original review Sep 23, 2026

I've contacted them several times regarding a return. I need the e-bike picked up.

I'm disabled x2.

I've spoken with three different supervisors, yet no one wants to help me.

I need my refund.

Loss:
$345
Pros:
  • Have a large variety of merchandise
Cons:
  • Noone is american n they refuse to do a refund or help return an item

Preferred solution: Full refund

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Angela C Ins

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Southaven, Mississippi

Temu - They have no thorough return policy. Many of their items they sell are misleading. That's ok but if u want to take people's money at least be responsible enough to return it when the product is mispac

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Updated by user Oct 07, 2026

I purchased an ebike 3 months ago. I got it completely assembled yet the pedals will not screw on and the back wheel scrubs n runs.

I've spent hours on the phone n via email. Yet they claim I need to pack it up n return it to fed ex.

I have no vehicle hence the reason for the ebike order. They keep on saying they will elevate this issue YET NOTHING

Original review Sep 22, 2026

I've been with Temu since they started. Some products are good. Many are not.

This ebike was mispackaged and it was made incorrectly. I have been contacting supervisors for a refund.

Nothing

I need it returned and a refund immediately.

Loss:
$348
Pros:
  • Some good products
Cons:
  • Majority crap products

Preferred solution: Full refund

User's recommendation: Don't purchase from them

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