New Reviewer
Made a purchase at Office Depot online. The item was then incorrectly delivered and never reached our location. Office Depot went to issue a refund to the credit card we made the purchase with, however the credit card recently expired. The same card number was in...
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ID
#887010 Review #887010 is a subjective opinion of poster.
Location
California, United States
Service
Office Depot Customer Care
Pros
  • Easy to locate customer service telephone number
  • Intuitiveness of website
Cons
  • Waiting on hold to speak with a representative
  • Being given the run around
  • Having to call multiple phone numbers for a resolution
Reason of review
Refund problems and a bounced check
Preferred solution
I want other people to be aware not to accept refund checks from them
New Reviewer

Giggle - The Organic Monkey Plush That Stunk

Update by user Feb 11, 2016

Received a return for the amount of the plush toy, but not the return shipping. Definitely will not recommend company to friends.

When their packaging causes the problem, they should pay return shipping. It's good business for all parties involved.

Original review posted by user Feb 03, 2016
Organic monkey plush toy was ordered from Giggle for an individual who suffers from allergies. Giggle sent the plush toy in a box filled with paper that had a chemical smell to it, and did not put the plush toy in plastic wrap. As a result the plush toy smells like chemicals, defeating the purpose of ordering organic in the first place. What's worse, the individual the organic plush monkey was ordered for had a severe allergic reaction including hives and her throat closing in. Giggle could care less what happened and made us pay return shipping to send it back to get a refund. We are now out $34.24 because Giggle, with nothing to show for it. I would not order from this company again and do not recommend them
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ID
#782864 Review #782864 is a subjective opinion of poster.
Location
California, United States
Pros
  • Carries organic plush
  • Large selection of products
Cons
  • Allergy to product packaging
  • Shipping techniques
  • Customer service
Reason of review
Damaged or defective