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Princess Cruises - Princess Cruise refund

We were advised that our May cruise being cancelled so lodged refund forms on 28/04/20 Several emails and wasted time by phone No Response from Princes They had had our money since 01/20 When we this money be refunded as this is appalling service

User's recommendation: Appalling Service.

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ID
#2093624 Review #2093624 is a subjective opinion of poster.
Loss
$4800
Preferred solution
Full refund