Ashley F Urf
GNC - Bad management
I had purchased sleeping aid being told that i could return it if it doesn't work because I was hesitant. the first time I tried to return it I was greeted by the female owner who said they couldn't do returns with covid 19 but wrote on the receipt that it could be returned after the return date once they are taking returns. Today I went in the store with only 2 pills missing, signed receipt and the male owner (females husband) refused by return, even after I was told it was his wife's initials. They took my money for an item that didn't work and lied to me about being able to not only return it if I wasnt happy, but also lied with signing the receipt. not owners that care about customers or honesty.
Kernersville, North Carolina
- Being disregarded
- Disrespected and intimidated
- Lied to
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