New Reviewer

Lowes - Havnt been able to contact anyone to report need for repair to refrigerator

have tried to submit phone request for service under extended service plan for about six weeks at various times and have been on hold for for 30 to 45 minutes each time. not able to talk to anyone that says they can do anything but transfer me to no.that gets recording saying they are experiencing more than normal calls.Can't get local store mgr and appliance people and customer service say they can't do anything.looks like they have a problem they can't or won't fix.
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ID
#2087226 Review #2087226 is a subjective opinion of poster.
Location
Fultondale, Alabama
Preferred solution
Deliver product or service ordered
New Reviewer
have tried to contact to schedule repair for refrigerator at various times over 3 week period and put on hold for 30 minutes and longer.was able to get through to no.for renewing contract but not for submitting claim. will definitely not renew if I can't get repairs...
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3 comments
#2022072

had Siding Installed and have experienced the same arrogant attitude, don't buy anything more expensive than a LADDER, MANAGEMENT HAS A CUSTOMER BE DAMMED ATTITUDE.

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ID
#2051270 Review #2051270 is a subjective opinion of poster.
Location
Birmingham, Alabama