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American Automobile Association - 10 months, still waiting on a refund.

i sold a pick up, in Sept. 2019, they supposed to cancel and send refund for remaining 5 months coverage. now, 10 months later, they still telling me it is a computer glitch and can't take the truck off and can't finish refund request. So I guess it's my problem that they're employee made a mistake and did not put a symbol by the truck, and they're IT can't figure this out to remove the truck from network and no one knows how to calculate my refund on a calculator, so. I have to wait to get my refund. This is totally crazy, not professional at all. I need to figure up how much interest to charge them for holding my money.

User's recommendation: don't do it.

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ID
#2085041 Review #2085041 is a subjective opinion of poster.
Location
Bay City, Texas
Service
American Automobile Association Auto Insurance
Loss
$200
Preferred solution
Full refund