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Axent Graphics - Subpar product, unprofessional service

I was handled very unprofessionally by Cassie. She mismatched the color for my brand logo, failed to communicate with me that she could not match it or suggest any possible solutions, went ahead and printed the shirts anyway, and then was unwilling to give me a discount or refund after I expressed my disapproval of the finished product. I'm not sure who handed her the business, but it will be short lived with the customer service skills she employs. Disappointing.

User's recommendation: Do business elsewhere.

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ID
#2083544 Review #2083544 is a subjective opinion of poster.
Location
Brook Park, Ohio
Service
Axent Graphics Printing Service
Pros
  • Cheap
Cons
  • Unwilling to acknowledge or fix mistakes
  • Poor quality
  • Poor customer service
Loss
$110
Preferred solution
Full refund