Ababacar F

National Tire and Battery - Service concerns

I was on your branch located at Lanham MD to check out my tires.i talked to Patrick about the reason why I was coming which was to check my back tires because the light was on on the dashboard. He told me that the two front tires need to be replaced.

Instead of checking the two rear tires. He just sold me two new tires for the front. Before I got home the light went off again on the dashboard which made me really frustrated after spending three hours to get that fixed.l took it back and realized that he didnt even check the back tires which was the reason of my visit.

And I felt like all Patrick was looking for is to get my money. Last Thursday I took back to him and With such an arrogant tone and an attitude, he asked to bring it back another day.

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Loss:
$54

Preferred solution: Full refund