Monica J Rxb

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| map-marker Wickliffe, Ohio

TruConnect - Tru Connect is Tricking Seniors

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I was stopped by a person who said she was giving away a free tablet to seniors - later found out she had cancelled my service with another company - now trying to give the tablet back but can't find her - do not want to cancel with Spectrum to use Tru Connect. - never received a free phone - and had no intention of changing internet services or phone services. I already am on the government help program to receive $30 every month in help. She never mentioned that she was using this program to get customers for Tru Connect.
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User's recommendation: Don't accept any free tablets or phones from TruConnect - this is their way to steal customers

Monica J Rxb

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Verified Reviewer
| map-marker Wickliffe, Ohio

The Health Sciences Institute - Scammers - charged my card - have no idea how they got the information

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The company Health Science Institute, PO Box 913 Frederick, MD 21705 (8**) **0-6317 when I first called them letting them know I did not place any order with them - they said they had no record of me in their files. They gave me another phone # to call - which told me the same thing Called HSI again on January 26th said they would refund my money in 5-7 days.

Called them again on Feb 4th said it takes 5-7 business days - called them again Feb 7th said the return money was processed on the 26th. Called today Feb 8th - now denying that any refund was ever sent to me. I want this company to refund the $37 which they never had a right to take. I have never received any products from this company because I never ordered anything.

Now they are mentioning a charge back given to them for evidence they showed my bank.

I deny this evidence and they knew that when they told me my money would be refunded on Jan 26th. - this is a copy of the report I filed with the BBB - Maryland and CallerCenter.com and I am looking for other sites to report to report these scam artists

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User's recommendation: Even though I denied the charge my bank believed their evidence.

Monica J Rxb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

American Credit Acceptance - Payment Problems

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They are slow processing my payment every month even though I told them the payment would be in the bank on the first of every month. So, they should have no problem withdrawing it on the 3rd. Recently two payments were processed in the same month. They kept telling me that I would receive a refund in 7 days and it is now the 24th day of the month and the refund has not arrived yet. Now they said it was mailed yesterday. I told them every time I call I get a different lie.
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Pros:
  • There are no pros
Cons:
  • Do not know how to process a monthly payment on time

Preferred solution: Full refund