Chris W Esb

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Quicken Loans - Terrible service

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They told me we could refi my mortgage in 15 20 days on May 5th so I gave them 500$ in good faith. Here I am on July-23 waiting on hold again cause no one has hardly done anything for this refi. No one calls communicates in any form. I send the people emails that I have been given to work with and they will respond with the same hold ups every time and its not me it the, holding the whole thing up.
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Loss:
$500

Preferred solution: Let the company propose a solution

User's recommendation: Donmt fall for it they have gotten to big. Find someone else that wants your business