Thor Industries - Poor Customer Service and Quality
The door on our brand new Ace has not lived since we bought the RV. Dealer indicated door was warped but Thor told them to adjust the door. I called Thor and tried to explain and was told the doors dont warp. Dealer adjusted and it still does not lock and we have a gap at bottom of door on one side!!! Today slide will not retract all the way in!!! Only has 6K miles I would just like issues fixed when so Métis not right. Will not by another Thor
User's recommendation: Don’t by a Thor product.
- Poor customer service
- Product quality
Let the company propose a solution
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