New Reviewer

Square - I can’t believe they did that to me …

They froze my funds after i sent an invoice from their website, after 2 days the client paid and they accepted the money without any hesitation … the problem started when they had to forward the funds to me. They first asked a bunch of information about my business, and after they decided that the transactions follow a “suspicious pattern”???????????? How can be suspicious an invoice sent from their website and paid on their website??? It was normal until the client paid and become suspicious only after? they refuse to give any other explanation and after 1 month I still not have idea where my money are and when I’m going to receive it. On the other end Amazon register and Paypal here never give me any problem of sort, they forwarded to me transaction higher than the one Square is holding and they are way more transparent on their policies.
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1 comment
#1061443

Hi there I was reading your recent review and I have come across many other business who's merchant account were froze due to “suspicious pattern” I wanted to reach out as I sell a reliable, long term, stable alternative to square and would love the opportunity to speak with you about it. to request a quote click here - http://goo.gl/JA9vLY

ID
#730540 Review #730540 is a subjective opinion of poster.
Location
Delray Beach, Florida
Product
Square Account
Pros
  • Website
  • Functionality
Cons
  • Lack of responsiveness
  • Lack of transparency
  • Abuse of position
Reason of review
Problems with payment
Loss
$5000