Square - I can’t believe they did that to me …
They froze my funds after i sent an invoice from their website, after 2 days the client paid and they accepted the money without any hesitation … the problem started when they had to forward the funds to me. They first asked a bunch of information about my business, and after they decided that the transactions follow a “suspicious pattern”???????????? How can be suspicious an invoice sent from their website and paid on their website??? It was normal until the client paid and become suspicious only after? they refuse to give any other explanation and after 1 month I still not have idea where my money are and when I’m going to receive it. On the other end Amazon register and Paypal here never give me any problem of sort, they forwarded to me transaction higher than the one Square is holding and they are way more transparent on their policies.
Delray Beach, Florida
- Lack of responsiveness
- Lack of transparency
- Abuse of position
Reason of review
Problems with payment
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