New Reviewer

Air Compressors Direct - Poor Quality, Terrible Customer Service, Extremely shady wording on the site that dupes buyers.

They got me too with the same "We don't warranty any of our compressors, talk to the manufacturer." Because it was a "online sales only compressor with an HOP serial number, it is up to the seller to make good." So the factory warranty is different if you buy it from ACD. Mine was not damaged in any way, it just had no bearings in the electric motor when built. I bought it from ACD, my credit card statement says ACD, I paid ACD for the shipping and extended warranty. Who should replace my brand new worthless compressor? Also says "Ships in 2-5 Business Days" in BIG BOLD green font, and then under it in small print it says it ships directly from the manufacturer. It took me a month to get it and they blamed it on the manufacturer, and ACD's own shipping company. It's like they knowingly put there "go to" excuse on the page in small print. I should have just bought it at Lowe's and paid the sales tax. I could have taken it back and got a new one the same day.
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2 comments
#1555379

And sounds like crooks. Thxxx for the heads up...will stay far away

#2004900
@Anonymous

Thief's

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ID
#725865 Review #725865 is a subjective opinion of poster.
Location
Plano, Texas
Reason of review
Poor customer service
Loss
$739
Preferred solution
Deliver product or service ordered