Mount Laurel, New Jersey, United States
Halloween City - Rude salesperson
I recently purchased a packaged Morphsuit from your 2495 S Havana St, Aurora, CO 80014 store. The costume was ripped and because of their “no try-on” policy I was not able to see the damage or try it on. I immediately returned to the store to request to return or exchange. Upon, my request, I was rudely informed that a return or exchange was not possible and due to their policy. I was shocked to observe the staffs' disregard to my complaint and their lack of advice or help, the salesperson was rude and outright hurtful. I NOT recommend purchasing a costume from Halloween City, other store offer exchanges or returns and frankly cheaper or at least competitively priced.
- Policy and rude staff
Reason of review
Damaged or defective
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.