New Reviewer
At a show with R and F I bought three of their products and was told at the R and F presentation that if i didn't like the products they would refund my money and pay for shipping and handling. Well, I had an allergic reaction with my eye swelling due to their...
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4 comments
#1094316

Wow, such negative reviews about customer service! First of all, Rodan and Fields is all about customer service.

All I can say is shame on your consultant. I would of personally paid out of my pocket for the shipping and handling. More importantly, I would of have went through the return process for my customer.

Not rocket science! Some people are meant to be consultants some are not!

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ID
#719207 Review #719207 is a subjective opinion of poster.
Location
Wheaton, Illinois
Cons
  • Promise to totally refund if sent back within 60 days
Reason of review
Did not receive full price paid nor shipping and handling cost
Loss
$3337
Preferred solution
Pay back to me the amount spent! 10.71 for shipping and 22.66 or total of $33.37 Thank you