New Reviewer
At a show with R and F I bought three of their products and was told at the R and F presentation that if i didn't like the products they would refund my money and pay for shipping and handling. Well, I had an allergic reaction with my eye swelling due to their...
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Wow, such negative reviews about customer service! First of all, Rodan and Fields is all about customer service.

All I can say is shame on your consultant. I would of personally paid out of my pocket for the shipping and handling. More importantly, I would of have went through the return process for my customer.

Not rocket science! Some people are meant to be consultants some are not!

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#719207 Review #719207 is a subjective opinion of poster.
Wheaton, Illinois
  • Promise to totally refund if sent back within 60 days
Reason of review
Did not receive full price paid nor shipping and handling cost
Preferred solution
Pay back to me the amount spent! 10.71 for shipping and 22.66 or total of $33.37 Thank you