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Matthew C Dau
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San Francisco, California, United States
Matthew C Dau

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Verified Reviewer
| map-marker Arcata, California

Google Play - Refunds

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So this complaint is against Google play and coin master. I purchased items from coin master and didn't get potions on game I was sopose to get from purchase.

When I didn't get potions I tried getting refund from Google play only to be shot down and they said I needed to get hold of coin master. So I emailed coin master about my issue saying I wanted refund.not only did they not get back to me they suspended my account for 14 days and said I had fraudulent activity on my account. The only fraudulent activity is them not refunding my account on what I paid for. This is my complaint they suspended my game for asking for refund.

They didn't want to not only talk to me they wo t give me refund and suspended.

My account. I'm extremely pissed customer please help.

Loss:
$500

Preferred solution: Full refund

User's recommendation: Coin Master is evil company

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Matthew C Dau

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Francisco, California

Google Play - Refunds

Can't talk to anyone about my account not getting refunded and this is really stressful be cause I want my money back

Loss:
$300

Preferred solution: Full refund

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