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Horrible experience.i made reservations at a hotel threw Expedia and was refused to stay there by management of hotel due to my son's medical condition. I am beside myself livid, and can't figure out why Expedia couldn't refund me when they were the ones that got paid.

I have medical records to show my sns medical condition, as well as what he's dealing with at he time. Very disappointed doesn't come close to how I feel...