Keysa C

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Uber - Money taken out of account

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Uber - Money taken out of account
I was charged for a ride that was not even processed. I open the app and paid $9.41 for a ride that never processed. Only for my second ride to get canceled. The money was taken out of my account for the first ride. I would like my money please and thank you since I never had that ride processed. I had to pay an accidental $7.95 for a ride to actually show up.
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Loss:
$17
Pros:
  • Overcharged 3 times my card
Cons:
  • No way to contact anyone over phone

Preferred solution: Full refund