New Reviewer

Withholding $2200 in funds from sales that I have run through the "SQUARE REGISTER"

Square has been holding funds in the amount of $2200. They have no phone number you can use without a customer code. If you apply for the customer code, they send you back to the email process. They keep telling to to fill out some questionnaire, but I have not been able to find it and the is no one to ask. I have completed a form that they askedfor, with all my bank and business information, supplied photos of our business location, bank contact people, I do not know what else to send them. The have a very poor customer service program which makes me want to use a different third party processor like "SPARK PAY"
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1 comment
#2026305

Same thing happened to me.

ID
#705808 Review #705808 is a subjective opinion of poster.
Location
Saint Charles, Michigan
Pros
  • Convenience
Cons
  • Poor customer service
Reason of review
Poor customer service
Loss
$2200
Preferred solution
Full refund