New Reviewer

Local Lighthouse - Review in SEO and Reputation Management category from Newton, Massachusetts

1.0
Yep we to were lied to/ taken advantage of and now out 400 or so dollars . Never signed agreement nothing tried to cancel several times kept getting the run around would be told it was cancelled and it wasn't Afrr all the other things we were mislead about . Then I call to cancel again for 5th time they tell me need to be transferred come back and say oh they are busy someone will call you in hour and a half and I say ok . Previously I had told them not to call during the hours of 10-4 they didn't call back in that hour and a half but call back at 12 the next day. So I email them explaining my issue and stating I want my money back and they send me a email saying your service will now be cancelled - no money or refund. And what's funny is 3 months prior I tried cancelling through email and was told they can't do that they have to call and speak with me and even after that nothing . Yet once told them I was taking further action they then decide to cancel me thru email no problem
View full review
Comment
Helpful 2 Not helpful 1
ID
#705519 Review #705519 is a subjective opinion of poster.
Location
Newton, Massachusetts
Reason of review
Problems with payment