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Chevrolet - Serious Issues with 2018 Chevy Truck

I have taken my 2018 Chevy Silverado Redline into the shop to have both paint issues &;;;;;;;;;;;; mechanical issues(transmission) looked at and was told the paint issues are rock chip related and the mechanical issues are normal per the Chevy Dealer . The truck clunks and shifts hard (enough to move you in the seat) when going into gear first thing when starting up. This started when i first sent a complaint about 10 months ago and was told to take it into the Dealer to have it look at. It did not do this when i first purchased the truck. Also, at highway speeds the tach gauge jumps around like the transmission is slipping. Was told this is normal as well. I have owned a lot of Chevy's and this is the first to ever respond like this and drive like this and especially have paint issues like this. I have a white painted bumper with the blacked out grill that the paint is just chipping off. Now i have the black wheels chipping out as well (which i could see being rock chip related.) I drive the interstate over 50 miles a day to work and back and my truck doesn't see gravel hardly at all so how they can claim rock chips is unbelievable. I have photos of the chips on the bumper and grill and amazingly i only have 2 small chips on the hood of my truck which i could see calling it a rock or better term bug chip. I have never seen a bumper or grill chip like this truck. I am a very displeased Chevy owner since i was 16 and have never had a Chevy vehicle every have paint issues except a 1996 Lumina which reviews stated this vehicle over years the paint will come off in big sections which it did. I have been a loyal Chevy owner for myself but am really to go elsewhere due to these issues. Something you spend $65,000.00 on, should have something way more lasting than this. I have had it for 2 years and the front looks like it is a 6-8 year old vehicle. Very disappointed in Chevy for this and how they treat their customers that keep purchasing their products. I for one will probably not be a continued Chevy customer.
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ID
#2054876 Review #2054876 is a subjective opinion of poster.
Cons
  • Quality
  • Poor customer satisfaction
  • Craftsmanship
Preferred solution
Fix issues don't even care if i had to pay a deductible. Have an extended warranty for not these issues i guess.

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New Reviewer

Chevrolet - Complaints

I have taken my 2018 Chevy Silverado Redline into the shop to have both paint issues and mechanical issues(transmission) looked at and was told the paint issues i was told are rock chip related and the mechanical issues are normal. (Chevrolet Dealer ) The truck clunks and shifts hard (enough to move you in the seat) when going into gear first thing when starting up. This started when i first sent a complaint about 10 months ago and was told to take it into the shop to have it look at. It did not do this when i first purchased the truck. Also, at highway speeds the tach gauge jumps around like the transmission is slipping. Was told this is normal as well. I have owned a lot of Chevrolet's and this is the first to ever respond like this and drive like this. I have a white painted bumper with the blacked out grill, that the paint is just chipping off. I also have the black wheels chipping out as well. (I could see the wheels being a gravel or rock chip related issue) I drive the interstate over 50 miles a day to work and back and my truck doesn't see gravel hardly at all so how they can claim rock chips is unbelievable. I have photos of a lot of the chips and amazingly i only have 2 small chips on the hood of my truck which i could see calling those a rock or better term bug chip. I have never seen a bumper or grill chip like this before on any truck/Blazer i have owned. I am a very displeased Chevy owner and have never had a Chevy vehicle every have paint issues except a 1996 Lumina which reviews stated this vehicle over years the paint will come off in big sections which it did. I have been a loyal Chevy owner for myself but am ready to go elsewhere due to these issues. Something you spend $65,000.00 on, you should have something way more lasting than this. I have had it for 2 years and the front looks like it is a 6-8 year old vehicle. Very disappointed in Chevy for this and how they treat their customers that keep purchasing their products. I for one will probably not be a continued customer.

User's recommendation: Do not purchase any new Chevrolet's if they can't fix these issues.

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ID
#2054831 Review #2054831 is a subjective opinion of poster.
Location
Omaha, Nebraska