Markeisha Cvp
map-marker Málaga, Andalusia

Holidaylettings worst customer service ever

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As a global traveler with several telephone numbers, I have been receiving automated responses and fake bookings spamming my email from holiday lettings. Finally they suspended my account since I wrote to complain about their customer service. Holiday lettings linked with flip-key and TripAdvisor will never be able to provide a service as Airbnb who respects their high income earners and provides prompt and accurate assistance when needed. It is a classical example of a multinational company becoming to to large (holiday lettings linked with trip adviser and Flip key) and forgetting that the customer service should be their first priority.
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Cons:
  • Customer service
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution