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Eternityhome - Ordered from them on the beginning of December 2020

Eternityhome - Ordered from them on the beginning of December 2020
Eternityhome - Ordered from them on the beginning of December 2020
Eternityhome - Ordered from them on the beginning of December 2020
Eternityhome - Ordered from them on the beginning of December 2020
support@***.com - E-mailed them SEVERAL e-mails regarding status of order. Finally received Christmas bulb on Friday 1/22/2020. Sent them pictures and requested refund. They are refusing me The ornament is plastic, missing letters, dented, Angel is spelled wrong. This item is worthless and found out it came from China! There guarantee states a full refund. Now they are saying they will only give me $3.00 when I spent over $21.00

User's recommendation: Do not buy period!!!!1.

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ID
#2394219 Review #2394219 is a subjective opinion of poster.
Loss
$22
Preferred solution
Full refund

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New Reviewer

Life Is Good - Bad Customer Serviceg

I put an order in on June 10, 2020. Received order. Items did not fit. Kept going on website to return items and it wouldn't let me. Tried several times. Even wrote customer service 6-7 times. Finally got fed up and took items to USPS store and returned items. They received the items I returned. Sent them the tracking number and wrote them several times on refunding my account. Still no refund or response.

User's recommendation: Beware!

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ID
#2038894 Review #2038894 is a subjective opinion of poster.
Pros
  • Fun t-shirts
  • Fun and nice t-shirts
  • Nice looking stuff
Cons
  • Terrible customer service and website
Loss
$126
Preferred solution
Full refund plus the $9.90 I had to pay to ship items.