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Streamsmart - Pissed off

Have had my streamsmart box for over 3 years and payed all the upgrades, been working i say not real bad but not the best, well Sunday 07-05-2020 nothing would work, i rebooted like i always do and nothing so i did a reinstall, that killed it, at least my add ons were working but tried to fix the others, so i tried factory reset, same it gets to the end of it then dont finish, i watched hours of you tube but none of that works either, tried reaching there techs but there spending our $ in a long vacation i guess, plus i run speed check and good signal but it says i am not connected to internet, why cant someone help us out here, i spent over $400 for the box 3 yrs ago and did all the upgrades, i think they owe us atleast a explaination, *** i could have least sent that money to a scammer and get to talk, losers am pissed

User's recommendation: Avoid.

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ID
#2037361 Review #2037361 is a subjective opinion of poster.
Product
Streamsmart Streaming Media Box
Preferred solution
Let the company propose a solution