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Deya S Pkx
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San Tan Valley, Arizona, United States
Deya S Pkx

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 Verified Reviewer | map-marker San Tan Valley, Arizona

Verizon - Incorrect account set up costing thousands

Updated by user Feb 28, 2026

I was contacted by the executive team at Verizon who promised to review and fix my situation. I am pleased with the communication so far.

Original review Feb 24, 2026

Sales rep established two accounts vs. one in my family plan.

This caused double billing and voided the family plan financial benefit.

The issue happened 3 months ago, and after thousands of dollars, they can't still fix it. Shame on this company.

View full review
Loss:
$2000
Pros:
  • Non
Cons:
  • Lies chasing commissions

Preferred solution: Full refund

User's recommendation: Do not leave AT&T

Comment
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