This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Update by user Jul 09, 2020

Company fixed the issue and I have been provided with partial refund. they are prorating the bill for the week i didnt get services..

Original review posted by user Jul 05, 2020
ON JULY 3RD, 2020 A STORM KNOCKED DOWN THE VERIZON LINE IN MY AREA. SINCE THEN WE HAVE BEEN TRYING TO REACH VERIZON ONLINE, WITH NO OPTION TO CONTACT BY EMAIL, BUT JUST CHAT WITH CUSTOMER SERVICE. WE TRIED TO TELL THEM THERE IS NO DIAL TONE IN THE AREA AND THEY SENT US...
View full review
View full review
Resolved
ID
#2034492 Review #2034492 is a subjective opinion of poster.
Service
Verizon Technical Support
Pros
  • Affordable prices
Cons
  • Very low customer service
Loss
$500
Preferred solution
Full refund